Customer Service Delivery Driver

DUDLEY FENELON

Brooklyn, NY *****

678-***-**** - ****************@*****.***

PROFESSIONAL SUMMARY

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. SKILLS

Positive Attitude

Customer Service

Valid Driver's License

Teamwork and Collaboration

Decision-Making

Critical Thinking

Excellent Communication

Dispatch Recordkeeping

Relationship Building

Regulatory Compliance

Effective customer service

Customer service abilities

WORK HISTORY

01/2023 to 01/2024 Delivery Driver

Quest Fleet – NY

Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes. Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

01/2022 to 01/2023 Driver

Arch Auto Parts – NY

Followed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule. Achieved safe driving records by consistently following traffic rules and regulations.

Delivered goods and products to customer on time and in excellent condition. 10/2016 to 05/2021 Driver

Velox Express – NY

Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.

Reduced fuel consumption through strategic route planning and efficient driving techniques.

Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.

Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.

04/2012 to 09/2016 Warehouse Technician

Surge Staffing – GA

Adhered to safety guidelines consistently, reducing workplace accidents significantly.

Maintained a clean and organized workspace, facilitating easy access to equipment and materials.

Collaborated with team members to achieve daily targets and maintain a high level of productivity.

Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.

EDUCATION

05/2001 High School Diploma

Brooklyn Comprehensive High School - Brooklyn, NY

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