Scrum Master Certified

Srivani P

Experience Summary

Results Oriented servant leader with 10+ years of IT experience in developing, implementing, and managing complex, cross functional projects and driving successful implementations

Certified Scrum master with 6+ years deep understanding of Agile Methodologies and SCRUM values

Coaching and mentoring geographically distributed, multiple cross-functional teams and other stakeholders for successful iterative delivery of software products

Extensive experience facilitating Daily Scrum meetings, Sprint Planning, Sprint Review, Demo & Decision Making, Sprint Retrospective, product Backlog Refinement, Sprint Burn-down, Release Burn-down, Cumulative flows, Definition of Done (DoD), Continuous integration and continuous Delivery

Team player with proven leadership, conflict management, collaboration, and client handling skills

Extensive experience in standard Waterfall SDLC and Agile (SCRUM) methodologies with knowledge of other approaches such as Lean, Kanban, XP, TDD and scaled Agile

Sharp problem-solving skills and focus on providing high quality solutions to meet business challenges

Functional & Technical Skills

Methodologies

Agile & Scrum Methodologies

Tools

JIRA, JIRA ALIGN, RALLY.

Hardware

Z/OS, OS/390

Operating System

Windows XP, MVS/390

Programming Languages

COBOL, JCL, CICS

Databases & Tools

VSAM, DB2

Education:

Bachelors of Engineering from JNTU, India – 2002.

Project Experience

Company: Cognizant, USA

Client: Prudential Life Insurance, PRU Jan 2024 – Till date.

Sr. Scrum Master

Responsibilities:

Working as a Sr. Scrum master for P360 Claim Admin System Payment functionality to a Salesforce platform system for Supplemental Health, Waiver of Premium, ABS/DIS STD and LTD claims.

Facilitating all the scrum events, involving in SoS, Sync, Demo, Release activities. Identification and tracking of Dependencies/Risks in JIRA Align. Involving in PI planning activities.

Facilitating the NWOW Assessments and identifying the ideas of improvement and trying to implement in next PI’s

Coach Teams on Agile values and principles and their application as well as backlog management to maximize business value.

Lead Team to a high-performing level by recognizing the areas of strength and continuous improvement.

Project Experience

Company: Cognizant, USA

Client: New York Life Insurance, NYL Nov 2022 – Jan 2024.

Sr. Scrum Master

Responsibilities:

Guide and coach the team in practicing Scrum principles, ceremonies, and roles.

Identify and eliminate impediments that hinder the team's progress, enabling a smooth development process.

Foster a self-organizing and cross-functional team environment, empowering team members to make decisions collaboratively.

Promote effective communication within the team and with stakeholders to ensure everyone is well-informed about project progress.

Conduct and facilitate various Scrum ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives.

Encourage a culture of continuous improvement, helping the team reflect on their processes and find ways to enhance productivity and quality.

Embrace a servant-leadership role by supporting the team's needs and facilitating their success rather than imposing authority.

Provide guidance and coaching to team members, Product Owners, and stakeholders on Agile and Scrum practices.

Address conflicts within the team and promote a positive and collaborative atmosphere.

Track relevant metrics and provide transparent reporting on the team's progress and performance.

Work closely with the Product Owner to ensure a clear understanding of product goals, priorities, and backlog items.

Conduct PI Planning for the agile teams that I support

Participate in release planning meetings ensuring all prerequisites are completed by teams for smoother release process

Project Experience

Client: 7Eleven Dallas, TX Jan 2019 – Nov 2022

Scrum Master

Responsibilities:

●As a Scrum master facilitated the daily scrum calls, grooming, sprint reviews, sprint retrospectives and planning meetings.

●Worked on the agile transformation of this project from the Waterfall methodology.

●Lead the Scrum teams and updated spring progress to the product owner/stakeholders on regular basis.

●User Story preparations as per the client’s expectations and help the team to understand them.

●Helped the product owner in creating the Features and User stories if required.

●Worked on the ranking/prioritizing of the backlog user stories for sprint planning.

●Monitored the burn-down charts on daily basis and removed the impediments to the team to maintain the pace of the scrum team.

●Proposed the use of the Flow dock communication tool in the team.

●Created and maintained the scrum-based flow dock groups and reduced the communication gaps/dependency time.

●Worked with Product Owner to prioritize Epics, Features and User Stories

●Organized the daily Scrum calls as a part of agile project methodology.

●Gathered all the points shared in the retrospective meetings and prepared the Minutes of Meetings and also the action items.

●Ensured to address the retrospective action items by the scrum team/respective members before the next sprint planning.

●Facilitated getting the work done without force, assigning, or dictating the work.

●Worked as a combined BA and scrum master in the project when required.

●Ensured that the user stories in the backlog are prioritized and estimated, which includes scheduling and facilitating the planning poker sessions.

●Helped the team in understanding the agile concepts and the agile practices to improve the team’s delivery.

●Reviewed the User Stories with the scrum team to identify the gaps in the Acceptance Criteria and update them as required.

●Participated in the bi-weekly Production checkouts and releases along with the team and helped in UAT testing as required.

●Suggested a few changes in the communication process and data exchange between Offshore and Onshore which reduced the dependency or wait time between the teams

Client: ADP Systems, Chennai India April 2008 – June 2012

Company: Cognizant Technology Solutions

Role: Technical Lead/Scrum Master

Project: ADP - T & FS (Advanced Data Processing – Tax and Financial System):

Automatic Data processing (ADP) is USA’s premier in computing services. ADP ranked in the top 100 companies in market value among the Fortune 500. And recently, Fortune Magazine rated ADP among the most admired companies in the computer and data services industry. ADP offers a broad spectrum of business services, which includes Human resource management dealers, Computerized auto repair estimating and auto parts availability, Fee and utilization audits of bodily injury claims, Internet-based employment screening such as background checks and job fit assessment solutions

Roles And Responsibilities:

Served as the Scrum Master/ Program Manager/ Process owner across a group of development teams.

Facilitated effective scrum ceremonies Stand-ups, User Stories, Technical, & Defect Backlogs, Sprint Planning, Retrospectives, Review/Demo, Code Reviews, Story Board, and Story Writing to create high value products.

Performed Release planning, Product backlog refinement, Sprint planning and execution with tool JIRA and confluence and CA Agile central (Rally).

Maintained all Backlogs (User Story, Technical & Defect Backlogs) in Rally. Supporting and educating the Product Owner, especially with respect to refining and managing the product backlog.

Facilitates Scrum of Scrums to ensure cross-team coordination.

Identified and removed team impediments and preventing distractions to increase velocity.

Worked with business product owners, Product analyst and development teams to document and clarify business and user requirements and managed scope of defined features during release lifecycle.

Worked as a servant leader to train scrum team on Agile, Process Improvement, promoted effective teamwork, collaboration and spirit of partnership and ownership.

Facilitating discussion, decision making, and effective conflict resolution.

Participated proactively in developing and maintaining team standards, tools, and best practices.

Maintained and tracked relevant metrics (burn down/ burn up metrics) and presented to management how development teams are progressing. Tracked and communicated team velocity and spring/release progress to senior management and PMO.

Prepared Analysis documents and design

Made code changes required and also perform new developments

Prepare test cases and test data for validations

Performed Unit and Integration Testing

Client: IMS, United Kingdom September 2005 – March 2008

Company: Cognizant Technology Solutions

Role: Programmer Analyst

Project: IMS

IMS, the leading provider of information solutions to pharmaceutical and health care industries. IMS offers a powerful array of customized sales optimization solutions. IMS support critical sales management activities.

IMS track and measure prescriptions dispensed along with sales volumes, pricing and market share-by product, company, region and distribution channel.

Roles And Responsibilities:

Analysis and Requirement gathering

Involved in support and testing

Maintaining necessary documents and deliverables

Coordination with Client, Offshore and internal team

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