Data Entry Security Officer

John D. Stevens

**** ****** ****** *****., ** ***38

Cell Number 215-***-****

Dedicated professional with over ten years experience serving the public. Looking to obtain a

career which offers utilization of my strong work ethic, leadership skills, dependability, and

desire to interact with others; resulting in a benefit to the organization.

Work Experience

Security Alarm Monitoring August 2015 to Present

Phone Dispatcher

Dispatch the Police, Fire and Ambulance when receiving burglary, fire, panic, medical or gas

alarm

Contact the customer and notify them of the alarm and if they need to contact the department

in question of actual alarm and write a report if there was a burglary, fire, gas and medical

incident

Data entry using the program “Doc Star” to change and add customer information, new

clients such as contact information, address etc.

Use the program Manitou, Sudona

Monitor cameras of various homes and businesses and if there’s irregular activity dispatch

accordingly, unlock doors with program DSX

Managed up to two employees on the third shift

U.S. Security Associates-St. Christopher Hospital November 2013 to 2015

Security Officer

Monitor the emergency room lobby making sure the HIPPA privacy laws are enforced

Oversee the zones handling the 1 on 1’s and 302’s, under the influence, and unruly

individuals

Managing the emergency parking lot, instructing parents move their vehicles in a timely

manner

Ensuring parents transport their children into the emergency area easily, allowing the

ambulance to come and go without restriction

Conduct a log hourly

Censor the close circuit video screen to open the doors and making sure that individual

belong there

Supervise the hallway of the emergency room to direct the parents and patients find their

way to the proper area of the emergency

Northwestern Human Services September 2009 to July 2014

Direct Support Personnel

Working directly with the Mentally Handicapped aiding them in their daily activities

Making sure they have food prepared for breakfast, lunch and dinner

Making sure they take their medication with the right dose, time, person and signing the

medication sheet properly

Making sure their living space is clean, bed is made and clothes were properly put away

Sovereign Security- Merck March 2008 to Sep. 2013

Security Officer

Monitoring the Lobby of the building

Answering phones making sure the employees are satisfied with my answers as I advise them

appropriately

Handle health disputes or vehicle damage, maintenance dispute making the proper calls and

filling out an incident report if necessary

Directing out of town or agency workers to their conference rooms or if they need direction

in the building

Monitoring close circuit video screen

Education

Cheney University

Associates Degree in English Literature-May 2000

Dobbins Advance Technical Vocational School

High School Diploma-June1997

Ft. Lee, Virginia

Quarter master 2000

Other Skill

CPR and AED certified 2015-2017

DEPARTMENT OF DEFENSE CLEARANCE

References available upon request

Contact this candidate