Customer Service Direct Support
Resume:
DEMETRI TAYLOR
*************@*****.***
Skills/profile
*-** ** **** ***** of customer service, three years of labor and hospitality, 1-3 years in developmental disabilities support, Possess analytical and solving, Optimistic, energetic with great communication skills. Work History
Anchor Health
DSS ( Direct support staff )
- Mentor children with behavioral ADHD and or autistic developmental disabilities.
- Curate fun and knowledge based activities / goals tailored for each individual child’s needs.
- Monitor and moderate progression in objectives and goals, creating healthy relationships with parents and fostering creative ways to work as a team for a effective mentorship. Budget Rent a Car
Rental sale agent
07/22- 03/24
- Upsell reservations for premium cars and or rental add ons for a more tailored customer experience.
- Proved exceptional customer service, Process bookings and explain the terms and conditions of contracted rental agreements.
- Complete and file reservations, update files and records.
- Processing payments, answer phones, resolving customers issues and or complaints. Block institute
DSP ( Direct support )
06/21 - 01/22
- Work with individuals with mental or developmental disabilities, high function and non verbal to create behavior plans, Promoting self-care skills, cooking and cleaning for suggestive progressive daily living.
- Assist in doctors appointments, Administer prescriptions on a scheduled program in addition to duties that may include advanced knowledge and training.
THE ANDREW HOTEL
Valet / Guest service
11/19 -- 04/21
- Greet guests and provide exceptional customer service. Check in and or create reservations for guests.
- Maintain and manage the parking likeliness of guest vehicles.
- Answer phones, room service and carrying out any and all guests requests.
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