Front Desk Customer Service

Amy Martinez

San Antonio, TX *****

***********@*****.***

+1-210-***-****

Authorized to work in the US for any employer

Work Experience

Hospital front desk

Texas Presbyterian Hospital-Dallas, TX

April 2016 to January 2020

Greet incoming visitors

let appropriate department know of visitors

Answer incoming calls

Route calls to appropriate department

Assist co workers with any assignments

Assist with new projects or tasks needed

Schedule appointments for new clients

Keep agenda schedules up to date

Verify insurance

Keep lobby and work area clean

Security Guard

Friend of family-San Antonio, TX

May 2011 to July 2015

Patrol building overnight make sure all entrances are secure. Secure the premises and make sure anyone is vandalizing or walking premisis. Use company vehicle to patrol area with occational walking or standing. Education

High school diploma

Holmes High School - San Antonio, TX

August 2008 to May 2009

Skills

• exceptional customer service experience skills avid listener.detail oriented,and a very organized person.i love to interact with people.. (2 years)

• Medical Receptionist

• Front Desk

• Medical Office Experience

• Medical Scheduling

• Medical Records

• Multi-line Phone Systems

• Medical Billing

• Office Administration

• Insurance Verification

• Medical Terminology

• Medical Coding

• Patient Care (2 years)

• Hospital Experience

• Customer service

• Senior care

• Home care

• Cooking

• Veterinary experience

• Computer skills

• Animal care

Languages

• english/spanish - Expert

Certifications and Licenses

First Aid Certification

Driver's License

September 2023 to April 2032

Assessments

Administrative assistant/receptionist — Proficient December 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Language spoken:english/spanish

Bilingual/fluent in spanish language

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