Automotive Customer Service Advisor, Automotive Parts Coordinator
Resume:
Hubert Ramirez
Fullerton, CA *****
**********@************.*******.***
Work Experience
Parts Coordinator
STG Auto Group-Bellflower, CA
April 2024 to September 2024
Managing the flow of cars and parts in an organized manner is the top priority. Logging orders from various sources onto multiple data forms, maintaining vendor relations, opening new accounts, and delegating work.
Automotive Service Advisor
PepBoy's Auto Service & Tires-Fullerton, CA
January 2023 to July 2023
As a customer service advisor, I provide high-quality service by creating a welcoming environment for our patrons and ensuring proper business operations and excellent customer relations to retain customers and achieve our goals. My automotive knowledge and experience are integral and complement my advising capabilities. I provide meaningful recommendations with a friendly demeanor, whether in person or over the phone.
Lead Brand Ambassador
Multiple Companies/Locations-Orange County, CA
March 2021 to December 2022
Leading brand ambassadors through various marketing events to ensure proper staff management and provide quality experiences for patrons. Working with brands such as NFL, Xbox, Disney, YouTube, and more.
Automotive Service Advisor / Senior technician
Valvoline Instant Oil Change-Fullerton, CA
June 2019 to February 2021
Managing traffic and customer flow as the lead service advisor, providing excellent customer service, and motivating peers, especially during high-volume hours. Education
High school diploma
Buena Park High School - Buena Park, CA
September 2014 to May 2018
Skills
• Event Marketing (3 years)
• Pricing (2 years)
• Writing Skills (3 years)
• Auto Service Management (2 years)
• Auto Estimating (3 years)
• Vehicle Maintenance (4 years)
• Leadership (4 years)
• Automotive repair (1 year)
• Customer service (7 years)
• Team management (2 years)
• Service writing (1 year)
Languages
• Spanish - Fluent
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