Call Center Representative
Resume:
Denise Bierria
**********@*****.***
Comunilife
Administrative Assistant
● Answered phones and greeted clients
● Gather and enter client information into system
● Filed, faxed paperwork as needed
● Showed apartments to clients
Tempositions
06/2022-09/2022
Server at Gracie Mansion
● Helped with setup and breakdown for events
● Serve food and drinks to attendees
● Helped when and where was needed
The Covello Group
02/2022-06/2022
Office Assistant
● Helped with mass mailing of Insurance policies
● Made sure envelopes were properly addressed and labeled United Federation of Teachers
11/2021-01/2022
Call Center Representative
● Answered phones
● Directed clients appropriately
● Entered information accurately
● Helped resolved issues
Jewish Board of Children and Family Services
05/2020-10/2020
Front Desk Receptionist
● Answered phones
● Greeted clients
● Filed, faxed paperwork as needed
● Maintained office area
DGA Security
02/2020-3/2020
File Clerk
● Filed paperwork
● Retrieve files for audits
● Kept file rooms in orderly conditions
Jewish Board of Children and Family Services
11/2019-12/2019
Front Desk Receptionist
● Answered phones
● Greeted clients
● Filed, faxed and scanned paperwork
● Maintained office area
Zeichner, Elman & Krause
09/2018- 09/2019
Office Services/Records Clerk
● Cleaned and stocked kitchen
● Set up and breakdown of meetings
● Made and delivered files to attorneys
● Maintained file room
Global Contact Services.
08/2017 - 09/2017
Call Center Representative
● Handle inbound calls and provide one- call resolution to problems reported
● Enter client information to system to enroll into program
● Answered telephone inquiries on products, services to help clients Mood Designer Fabrics
03/2017 - 05/2017
Receptionist
● Greeted customers, answered phones
● Filed, faxed and scanned
● Directed customers appropriately
WIS International
07/2016 - 02/2017
Inventory Associate
● Went to different establishments and counted their merchandise
● Entered information into data system
King TeleServices
04//2015 - 07/2015
Call Center Representative
● Made calls to clients in regards to their stock options
● Performed data entry
● Created and amended stock accounts
Created for a Purpose, LLC
02/2015 - 03/2015
Call Center Representative
● Helped clients enroll into classes wanted
● Conducted telephone interviews
● Data Entry
Universal Survey
05/2014 - 09/2014
Call Center Representative
● Made calls to customers in regards to different subject matters
● Input information into system
EDUCATION:
Cheyney University of PA - Associate Degree in Business Administration & Management High School of Fashion Industries - High School Diploma
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