Lyam Patrick
Brooklyn, NY 11213
***********@*****.***
Objective:
Highly motivated and customer-oriented professional seeking the position of Babysitting, Customer Service, Sales. Dedicated to delivering exceptional service, resolving inquiries, providing a safe environment and ensuring a seamless service. Adept at handling diverse customer needs with a strong focus on providing the highest level of satisfaction and fostering positive relationships. Summary of Qualifications:
● Extensive experience in customer service roles, with a proven track record of achieving customer satisfaction and retention.
● Excellent communication skills, both verbal and written, enabling effective interaction with families, customers, colleagues, and management.
● Demonstrated ability to remain composed and solution-oriented in high-pressure situations, ensuring swift problem resolution.
● Highly organized and detail-oriented, proficient at multitasking and managing priorities in a fast-paced environment.
● Skilled in using various computer systems and software, including systems and Microsoft Office, Microsoft Word, Google Docs, Google Spreadsheet.
● Strong understanding in regulations, policies, and procedures, ensuring compliance and adherence to all safety guidelines.
● Exceptional teamwork skills, collaborating effectively with colleagues and other departments to deliver a seamless customer experience.
Work Experience:
Nail Technician
@lyamnailed.it- Home Based/ Travel
May 2020 to Present
Provided nail care services such as manicures, pedicures, and nail artistry to 5+ guests daily while building lasting client relationships through proficient customer service skills. PCA Personal Care Aide
Ankota Caregivers- Norfolk, VA
June 2022 to December 2022
Facilitate elderly, convalescents, or people with disabilities with daily living activities in the persons home or in a care facility. Daily Activities can persist of cleaning, grooming, transporting, making beds, doing laundry, washing dishes.
Live In Nanny/ On Call Sitter/ Caregiver
Chanta Benjamin Hampton, Va
December 2018 to February 2024
Responsible for taking care of children ranging between the ages newborn to 13 years old. Number one priority is to provide the well being for each child & keep them safe, clean, fed, entertained, and on schedule, also providing homework help. Creating a bond with the family. Paid Intern/ Assistant
Turnin Headz - Bridgeport, CT
July 2018 to September 2018
Assist with male and female hair, also braiding hair, cleaning up workspaces, running errands for the shop and at the same time I was learning more about the hair aspect of cosmetology. Wheelchair Agent
JFK Airport - Jamaica, Queens, New York
June 2023
Assist passengers through arrival and check-in processes, including support for all passengers needing wheelchair assistance. Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems. Skills:
● Excellent Communication Skills
● Customer Relationship Management
● Problem Solving and Conflict Resolution
● Multitasking and Prioritization
● Computer Proficiency
● Cash Handling/ Cash Register/ Sales
Languages:
● Fluent in English
References:
Tajhara William- 646-***-****
Chanta Benjamin- 757-***-****
Juwanna Fulford- 757-***-****
Authorized to work in the United States for any employer. Available upon request.