Customer Service Project Management

CHANGMING ZHANG

**********@*****.*** Cell: 626-***-**** Chicago, IL

SUMMARY

* ***** ** ********** ** financial industry; 8 years of professional experience in full stack web development and system analysis; worked in enterprise wide environments; 3 years of teaching experience; many years of experience in project management SKILLS

Research and Data analysis

Cost management

Risk management

Customer Service

Be able to adapt to new platforms quickly

Technical Skills:

Java 8 /11, Spring Framework, Tomcat, Swing, JSP, Servlets, J2EE, JDBC, Java Bean, MVC, Lambda, Python, HTML/CSS, JavaScript, C#, WPF/WCF,

.Net Frameworks, XML, Ajax, JQuery, SQL Server, SSIS, SSRS, C++, SOAP, TFS, SVN; Python, knowledge of machine learning and AI; Operating System: MS Windows and Linux

EXPERIENCE

Self –employment Dec., 2015 – Present

Consultant

DISYS, Oakbrook Terrace, IL (Onsite: United Healthcare, Schaumburg, IL) May, 2015 – Nov., 2015

Recommended changes in development that increased team efficiency

Website enhancements (30% Front and 70% back ends)

Created SSIS packages to transfer data from one server to another

Did data integration and migration using BI tools developed

Deployed and maintained data services

Evaluated and improved existing data systems

Full-stack software developer (Title: Information System Specialist – II) The government of Illinois (Departments: IDJJ, IDHFS, IDES) June, 2009 -- Feb., 2015 Full Stack intranet web development

Adjunct Instructor

City Colleges of Chicago (HWC Campus), Chicago, IL August, 2007 -- May, 2009 Taught C++, Database, and Microsoft Office Suite

Lab Tutor May, 2006 – July, 2007

City Colleges of Chicago (HWC Campus), Chicago, IL Financial Registered Representative April, 2006 -- May, 2008 Worked for MetLife and Farmers in different time frames Selling Life Insurance and Mutual funds

EDUCATION

MBA in Finance Governors State University, Illinois May, 2002 – April, 2004 M.S. in Computer Science Governors State University, Illinois May, 1999 – April, 2001 B.S. in Economics Beijing University of Technology, Beijing, China

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