Customer Service Physical Therapy

Education

University of Dayton Dayton, OH August 2019-May 2023

Major: Health Science with a concentration in Exercise and Movement Science Minor: Psychology

GPA: 3.5/ 4.0

Relevant

Experience

Garden on Main Algonquin, IL January 2024-June 2024 Barista/Server

• Operated espresso machines, grinders, and other equipment with precision.

• Maintained cleanliness in the restaurant throughout the day and before closing.

• Provided excellent customer service in person and over the phone by addressing customer inquiries and preferences.

• Trained new employees on coffee preparation techniques and procedures. PT Solutions Elgin, IL July 2023-December 2023

Physical Therapy Aide

• Provided patients with exercises under the supervision of a therapist.

• Maintained a clean and organized clinic.

• Answered patient questions and educated them in proper use of equipment and technique of rehabilitative exercises

Crystal Lake Park District Crystal Lake, IL June 2021 – August 2022 Camp Counselor

• Supervised children and enforced good behavior.

• Lead the kids in fun and engaging activities.

• Encouraged kids to be social, wear sunscreen, and be active and creative. Milano’s Dayton, OH November 2020 – May 2021

Server

• Greeted and interacted with customers daily

• Settled disputes with dissatisfied customers and created a welcoming environment.

• Remained calm in high pressure situations and multitasked effectively.

• Carried out any assigned tasks such as helping another server, cleaning the restaurant, clearing tables, and restocking shelves.

• Communicated with other servers and cooks to ensure correct orders. Activities

Certifications

Club Tennis, Member August 2019 – May 2020

Intramural Sports, Member August 2019 – May 2023

BLS Certification July 2023-July 2025

Food Safe/Basset Certified

1391 West Longwood Drive

Woodstock, IL, 60098

Madeline Reyes

815-***-****

*******@*****.***

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