Maintenance Supervisor Customer Service

Nicolas Chavez

Rosamond CA *****

********@*****.*** 661-***-****

CAREER AND OBJECTIVES

Seeking a challenging position in Service Management or Maintenance Supervising, where my experience is utilized to assure the service department operates efficiently and effectively. SUMMARY OF QUALIFICATIONS

● Self-motivated maintenance professional with over 25 years of all phases of apartment, home repair and customer service experience.

● Knowledge to service all types of air conditioning units.

● Ability to monitor employees' work levels and review work performance.

● Ability to monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.

● Results-driven achiever with strong organization skills, time management and initiative to increase resident satisfaction.

● Customer-focused with unsurpassed interpersonal and teamwork skills, along with the ability to address customer needs.

● Counseling employees about work related issues and assisting employees to correct job skill deficiencies. PROFESSIONAL EXPERIENCE

● Scheduling staff for daily duties.

● Mentoring and training staff to be efficient.

● Handling customer concerns and complaints.

● Scheduling apartments for turnovers and completing maintenance repairs.

● Interfacing with outside vendors for scheduling and performance of their duties.

● Budget control management.

● Supervising the exterior upkeep of the building and landscaping.

● Preventative maintenance and upkeep record of appliance and carpet replacement.

● Ability to repair all brands of AC units, plumbing, electrical, paint, drywall, stucco and carpentry. WORK HISTORY

CDL Truck Driver C.R. England Driver 2024 - Present CDL Truck Driver Ruben’s Transportation Driver 2023 - 2024 Maintenance Supervisor Cannon Management The Canyons Apts. 2021 - 2023 Maintenance Supervisor Lyon Living Brentwood Apts. 2017 - 2021 DWP Contractor Enalasys Corporation L.A County 2016 - 2016 Maintenance Supervisor (302 Units) Polaris Management Emerald Terrace 2015 - 2016 Maintenance Supervisor (404 Units) Alliance Residential Living At NoHO 2013 - 2015 Maintenance Supervisor (461 Units) Riverstone Residential Santa Maria, CA 2012 - 2013 Maintenance Supervisor (467 Units) GHP Management Canyon Country 2007 - 2011 Customer Care Rep Beazer Homes Bakersfield, CA 2006 - 2006 Maintenance Supervisor (540 Units) Alliance Residential Camarillo, CA 2001 - 2006 Lead Maintenance Tech. Lyon Management Woodland Hills 1994 - 2001 EDUCATION AND TRAINING

HVAC Certified & Appliances Training

Air Conditioning & Heating West Valley Occupational Center Woodland Hill. CA High School DIploma El Camino Real High School Woodland Hill. CA

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