Customer Service Online Order

Professional Experience

OPD Associate Walmart, Forest, VA June

**** – December 2024

●Customer Service: Assisted customers

with online order pickups, ensuring a

smooth and efficient process.

●Order Fulfillment: Accurately picked

and packed online orders, maintaining

high standards of quality and efficiency.

●Communication: Interacted with

customers to address inquiries and

resolve issues, providing excellent

service and support.

●Team Collaboration: Worked closely

with team members to manage order

volumes and meet daily targets.

●Problem Solving: Identified and

resolved issues related to order

discrepancies and customer concerns.

●Inventory Management: Assisted in

maintaining inventory accuracy and

organization within the OPD

department.