Support Specialist Office Administrator

SARAH OLATUNJOYE

OFFICE ADMINISTRATOR/ ADMIN SUPPORT SPECIALIST

***************@*****.*** 070******** Lagos,Nigeria PROFESSIONAL SUMMARY

Over 3 years of professional experience in office management and administration. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams). Demonstrated ability to manage office records, files, and databases efficiently. Experience in handling customer and client communications via phone, email, and in person.Expertise in coordinating meetings, events, travel arrangements, and managing office schedules. Skilled in office procurement, maintaining supplies, and managing office budgets and expenses. Ability to multitask effectively, prioritize responsibilities, and meet deadlines with high attention to detail.

Strong communication, interpersonal, organizational, and problem-solving skills. Ability to work independently while fostering a collaborative team environment. PROFESSIONAL EXPERIENCE

Office Administrator, Point Technology Limited July. 2022 - Till Date

Managed and organized office records, files, and databases to ensure efficient workflow and easy access to key information.

Coordinated daily activities, including managing complex calendars for Directors and scheduling meetings, appointments, and conference calls.

Facilitated communication among staff, departments, and senior management, ensuring smooth operation across various functions.

Oversaw inventory and ordering of office supplies, ensuring consistent stock levels and coordinating procurement activities.

Managed customer relations, resolving complaints and issues in a professional and timely manner, boosting customer satisfaction.

Organized and coordinated special projects, including new operational processes and improvements.

Maintained office equipment and liaised with vendors for repairs and maintenance.

Ensured compliance with company policies and procedures, including handling financial records, purchase orders, and budget tracking. Administrative Support Specialist, Party Choice Events... Jan. 2020 – June. 2021

Managed office records and files, ensuring proper organization and easy retrieval of important documents.

Coordinated travel arrangements, including booking accommodations, flights, and preparing detailed itineraries for senior management.

Supported senior management by organizing meetings, setting up conference rooms, and ensuring the necessary technology and materials were available.

Managed office communication, including email, phone, and in-person interactions, responding promptly to inquiries and ensuring information was shared effectively.

Handled office procurement tasks, including purchasing supplies and managing office inventory to ensure all needs were met without overstocking.

Prepared reports, presentations, and documents, ensuring accuracy and timely distribution.

Facilitated internal communication by maintaining and updating team schedules, policies, and procedures.

Processed invoices and expense reimbursements, maintaining accurate financial records.

EDUCATION

2020 Bachelor in Education - Educational Management (Second Class Upper) Tai Solarin University of Education, Ijebu Ode.

2016 NCE Primary Edu. Studies

Federal College of Education, Akoka.

Additional Skills & Interest

Excellent written and verbal communication skills, ensuring professional interaction with clients and colleagues.

Strong organizational skills with the ability to prioritize and manage multiple tasks in a fast-paced environment.

Proficient in Microsoft Office Suite and Google applications for data entry and document preparation.

Typing skills of 30+ WPM

Positive and enthusiastic team player with a strong work ethic and excellent time management abilities.

Strong analytical skills for problem-solving and ensuring accurate data entry.

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