Data Entry Customer Service
Resume:
Sophia Price
Psychology B.A.
Kansas City, Missouri
*******@****.***
**************@*****.***
SKILLS AND EXPERIENCE
● Advanced communication skills, personable and social, prepared to learn and take instructions, time management skills, customer service, data entry, food service, healthcare, tobacco treatment, motivational interviewing
● Presented a case for Show-Me ECHO Missouri on secondhand smoke effects in children - 2024
● Spoke as a youth panelist at the Missouri State Conference on Tobacco or Health (NCTOH) - 2022
● Spoke on Nicotine Replacement Therapy as a guest with the American Heart Association for their new TTS certification process - 2022 PAST EMPLOYMENT
Starbucks, Arkansas - Barista
February 2020 - May 2021
● Interact with customers and handle disputes/conflicts
● Craft drinks, take orders, warm food, restock and maintain customer relations
Trader Joe's - Crew member
September 2022- March 2024
● Reflect the 7 core values of the store (Integrity, kaizen (change), WOW customer experience, no bureaucracy, the store is our brand, product driven, national chain of neighborhood grocery stores)
● Write product orders, stock and face product
The University of Kansas Medical Center - Tobacco Treatment Specialist
December 2021 - August 2022, June 2023- Present
● Visit patients admitted to the hospital and provide education on their tobacco use and how quitting can improve their condition, as well as get them comfortable on nicotine replacement
● Counsel patients on quitting using motivational interviewing; request medications they desire
● Counsel cancer patients on how quitting can benefit their care and treatment, as well as improve their quality of life
EDUCATION
Rockhurst University, Kansas City, Missouri
August 2020 - May 2024
Cum Laude, GPA: 3.64
Psychology, B.A.
AWARDS
● The Dean’s List - Fall 2020, Spring 2021, Fall 2021, Spring 2022, Fall, 2022, Spring 2023, Spring 2024, Spring 2024
CERTIFICATIONS
● TTS (Tobacco Treatment Specialist)
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