Hospitality Experience, host, waitress

AH

AMAYA HENDRICKSON

****************@*****.*** 773-***-**** Hoffman Estates, Illinois 60169

Hardworking professional offers hospitality experience and enthusiasm for helping others. Maintains a positive and upbeat attitude, making guests feel welcome while balancing diverse business requirements. Comfortable working in fast-paced environments to handle demanding workload. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. American Red Cross CPR, AED and first aid certified. CPR Certified

AED Certified

First Aid Certified

Communication skills

Positive and professional

Service-oriented mindset

Telephone skills

Hooters Inc. Schamburg, IL

Hooters Girl

12/2024 - Current

Managed reservations, waitlists, and special requests for large parties. Took orders for food and drinks and delivered them to guests. Greeted customers and provided menus.

Maintained a clean work station by restocking supplies, wiping down counters.

Lexus of Arlington Arlington Heights,

Illinois

Receptionist

12/2024 - Current

Responded to customer inquiries via email or telephone in a polite and professional manner.

Processed invoices for payment; tracked payments received from vendors and clients.

Answered incoming phone calls, responded to inquiries and transferred calls as needed.

Palatine Park District Birchwood

Recreation Center Palatine, IL

Lifeguard

05/2024 - 08/2024

Monitored swimmers to ensure safety in the pool area. Performed emergency rescues when necessary.

Conducted daily pool maintenance, including testing and adjusting chemical levels.

Provided assistance to swimmers of varying skill levels. Enforced all safety regulations and posted rules for patrons. Assisted with swim lessons for guests and members of the facility. Responded quickly to medical emergencies in the pool area. Brazil Express Grill Schaumburg, IL

Restaurant Hostess

01/2023 - 06/2024

Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Monitored dining room activity to ensure all guests were receiving optimal service.

Greeted customers and escorted them to their tables. Assigned seating arrangements based on customer preferences and Summary

Skills

Experience

restaurant policies.

Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Managed reservations, waitlists, and special requests for large parties. Schamburg Park District Schamburg,

Illinois

Lifeguard

05/2023 - 08/2023

Life Guard Rookie of the year

Maintained constant surveillance of patrons in the swimming area at all times.

Educated patrons about safe swimming practices through public announcements.

Watched over swimmers to respond quickly to distress situations. Ball State University Muncie, Indiana

Bachelor in Science in Public Health & Aquatics

Expected in 05/2027

CPR certified

AED certified

First Aid certified

Interpersonal communication

Leadership

Creativity

Fall, 2023 - Dean's List

Full Athletic Scholarship Recipient

2023 Schaumburg Park District 'Rookie of the year' CPR

AED

First Aid

Oxygen Administration

Ball State Track and Field team

References available upon request.

Education

Accomplishments

Certifications

Activities and Honors

References

Contact this candidate