Customer Service Sales Associate
Resume:
V E N U S P E T E R S O N
***************@*****.***
Brooklyn, NY 11207
PROFESSIONAL SUMMARY
Working to provide a stable home for my family is my motivation to succeed and excel in everything that I do. I know that I am an asset to any company with my critical thinking skills and punctuality.
SKILLS
Customer service Problem-solving
Multitasking Relationship building
Teamwork and leadership Task prioritization
EXPERIENCE
Cook Shift Leader, Shake Shake, May 2023 Current, Manhattan ny, Ny Monitored quality of prepared products and followed established preparation standards.
Drove high level of sanitation and safety in cooking and food preparation areas. Built, strengthened and maintained cooperative relationships and oversaw performance-oriented environment.
Met customer service standards consistently, responding quickly to special requests and concerns and maintaining exceptional standards. Mail Carrier, Usps, Nov 2022 Feb 2023, Queens, Ny Operated postage application machinery to prepare mail for delivery. Loaded delivery vehicle in correct order for smooth deliveries. Scanned labels to confirm receipt of letters or parcels. Sorted mail by its final destination or area hub to help each piece arrive on time. Consistently met schedules for the timely collection and return of mail. Retail Sales Associate, Kohls, Oct 2022 Feb 2023, Brooklyn, Ny Resolved customer issues using listening skills, professional attitude and problem- solving techniques.
Handled cash and credit transactions, issued correct change and processed online orders.
Evaluated customer needs and made appropriate product recommendations. Trained new employees regarding sales strategies, customer service techniques and company policies.
Directed customers to appropriate merchandise and store locations. Helped maintain clean and orderly work environment. Upheld company standards for brand and merchandise presentation. VP
Jun 2016
Inventoried merchandise to keep accurate product counts. Retail Sales Associate, Carters, Jan 2020 Dec 2020, Long Island, Ny Resolved customer issues using listening skills, professional attitude and problem- solving techniques.
Maintained knowledge of current sales and promotions. Helped customers with refunds and product returns. Contacted vendors to search for out-of-stock items for customers. Minimized loss by watching for and recognizing security risks and active theft. Encouraged customers to sign up for warranties and additional services. EDUCATION
High School Diploma, General
UFTSCS Brooklyn ny, Ny
Volunteer at Read Buddies .
Student Scholar Athlete.
Student council.
LANGUAGES
English, Fluent
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