Customer Service Los Angeles

Jasmine Wright

• 323-***-**** • **********@*****.***

OBJECTIVE

Seeking a challenging position where advancement opportunities exist for a dedicated, hardworking employee

SKILLS & ABILITIES

Computer Literate: Microsoft Word; Customer Service; Front Desk Reception; Appointment Scheduling; General Office Machines; Multi-line Phone; Phone Etiquette; Documenting/Recording Information; Relay Messages Accurately; Cash Handling; Organized; Able to Work Independently or in a Team; Quickly Learn Methods and Procedures; Able to Prioritize Heavy Workload; Nurturing; Equipment Check-in/Check-out; Public Interaction; Operate Two-Way Radio

EMPLOYMENT HISTORY,

Security Guard, 6/2018 to 8/2023

AEG LA LIVE SECURITY, Los Angeles, CA

Operate Two-Way radio

Operate MP5000 Portable Barrier

Answer Multi-line Phone, transfer calls & take messages

Escort high-end clients

Operate medal detectors

Crowd control

Provided safety, Security, and customer service to the guests, tenants, vendors, and employees of the L.A. Live campus.

Patrol Campus on foot in and surrounding facility

Respond quickly to all security needs and calls for service

Conduct regular inspections of all patrol and fixed post assignments

Write reports; conduct completed staff work

Conduct simple misdemeanor crime investigations

Work closely with local public safety agencies to accomplish the safety and security goals of AEG

Personal Driver, 07/2016 to 08/2017

Uber, Los Angeles, CA

Follow safety regulations and state laws governing vehicle operation and ensure passengers follow safety regulations

Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation

Arrange to pick up particular customers or groups on a regular schedule

Provide passengers with assistance entering and exiting vehicles and help them with any luggage

Notify dispatchers or company mechanics of vehicle problems

Complete accident reports when necessary

Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service

Drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers.

Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water

Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas

Safety Attendant, 02/2015 to 06/2016

Brenderson, Carson, CA

Maintain and apply knowledge of current policies, regulations, and industrial processes

Recommend process and product safety features that will reduce employees' exposure to chemical, physical, and biological work hazards

Inspect facilities, machinery, and safety equipment to identify and correct potential hazards, and to ensure interview employers and employees to obtain information about work environments and workplace incidents

Evaluate adequacy of actions taken to correct health inspection violations

Conduct or direct testing of air quality, noise, temperature, or radiation levels to verify compliance with health and safety regulations

Conduct or coordinate worker training in areas such as safety laws and regulations, hazardous condition monitoring, and use of safety equipment safety regulation compliance

EDUCATION

Compton College, Business, Compton, CA

Los Angeles County of Education, Job Readiness, Carson, CA

California Technical High, Diploma, Los Angeles, CA

Contact this candidate