Warehouse Operations Forklift Driver

JUN *, **** • ENGLISH • **** OAK VILLAGE DR, HUMBLE, US, 77396 •

***************@*****.*** • 346-***-****

LINDA JOHNSON

Outbound Freight Processor

PROFESSIONAL SUMMARY

Outbound Freight Processor with over a decade of expertise in optimizing warehouse management and distribution processes, driving operational efficiency and customer satisfaction. Demonstrates a visionary approach to logistics coordination and order streamlining, with a strong emphasis on teamwork and effective communication. Committed to fostering innovation in warehouse operations and dedicated to continuous improvement. EMPLOYMENT HISTORY

OUTBOUND FREIGHT PROCESSOR Aug 2022 - Present

Chadwell Supply Houston, TX

FORKLIFT DRIVER/WAREHOUSE ASSOCIATE Jan 2021 - Aug 2022 IKEA Houston, TX

FREIGHT SUPERVISOR/FORKLIFT DRIVER Sep 2018 - Nov 2021 Home Depot Houston, TX

TEAM LEADER Jul 2015 - Nov 2018

Academy Sports + Outdoors Humble, TX

• Soft lines Sales Team Lead drives the projects and initiatives of the apparel and footwear teams. ASSISTANT STORE MANAGER/WAREHOUSE Jul 2011 - Feb 2017 Target Houston, TX

EDUCATION

BACHELOR'S IN CRIMINAL JUSTICE Apr 2007 - Jun 2011 University of Houston Houston, TX

Coordinate warehouse operations, ensuring timely and accurate order fulfillment. Enhance customer satisfaction by effectively communicating order status and logistics. Collaborate with sales to streamline order prioritization and delivery timelines. Manage RGAs, ensuring quality control and efficient returns processing. Handled product reception and loading, ensuring efficient warehouse operations. Managed broken product logistics, contributing to streamlined inventory processes. Utilized organizational skills to maintain order and accuracy in product handling. Led freight team to ensure timely order delivery, improving efficiency by measurable results. Enforced company policies and standards, enhancing team compliance and operational consistency. Optimized freight operations, achieving significant improvements in delivery schedules. Coordinated team efforts to meet company standards, resulting in improved workflow. Managed freight logistics, ensuring adherence to policies and boosting team performance.

• Impacts customer satisfaction, store profitability, and Academy's Purpose.Led soft lines sales team, driving apparel and footwear initiatives. Improved customer satisfaction and store profitability, aligning with Academy's purpose. Led unloading operations, boosting efficiency by improving workflow. Trained staff, enhancing team performance and customer service. Managed inventory, ensuring optimal stock levels and product displays. Analyzed sales trends, implementing strategies that increased revenue. Collaborated with management, fostering a cohesive and productive environment. SKILLS

Microsoft Powerpoint (Expert), Payroll (Expert), Leadership (Expert), Interviewing (Expert), Sales Management (Expert), Customer Service (Expert), Zendesk (Expert), Warehouse supervision (Expert), Retail (Expert), Human Resources (Expert), Time management (Expert), SAP (Expert), Merchandising (Expert), 3PL (Expert), Warehouse management (Expert), Inventory (Expert), Warehouse distribution (Expert), Logistics (Expert). HOBBIES

I love spending quality time with my family and going out on adventures.

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