Customer Service Front Desk
Resume:
Ashli Delva
Customer service expertise! With my experiences and
knowledge of customer service, strategic problem-solving, and social skills. Within five years, I am eager to apply my expertise in marketing to elevate brands visibility and create impactful campaigns.
Houston, Texas
*****.*****@******.***
References
Dafflyn Gaye- MCM Manager
Deloris Patterson- United
representice 281-***-****
Abby Rimerez- Clemson
University 832-***-****
Interpersonal Skills
Detail-oriented
Hospitality
Customer service
Appearance etiquette
Tools/Sofware
Adobe
Carwars/dealer socket
Microsoft office
Languages
English (Fluent)
Additional Information
Volunteer as Youth teacher
assistant at Fallbrook Church.
Adobe Certificate Associate.
Seeking for Marketing
Internship.
Educational Background
Team Gillman Mazda- Service Call Center
Jan 2024 - Present
Clear verbal communication skills, having a friendly and professional demeanor when interacting with client and visitors. Phone etiquette, resolving concerns to ensure a positive experience, addressing inquiries that can be solved on the call. Multitasking- handling calls, writing emails promptly, setting schedules efficiently for service advisors and visitors.
Mastro’s Steakhouse- Host
Oct 2022 - Dec 2023
Teamwork- working effectively with my peers, making a high-drive when guest enter the establishment.
Host etiquette- able to adapt from a different work, dressing formal, smiling to bring confidence and a positive admiration towards guest. Hospitality- greeting and assisting guest to there seats in a promptly manner, identifying servers to give (sheet) seating ticket. Presenting a professional attitude towards guest, managers and staff crew.
Nordstrom- Sale associate
Feb 2021- May 2022
Completed the month-end sale goal, reducing closing date by 25%. Recruit and advertise new launches and best selling items through social media, increasing sales by 10%.
Collaborating with visual merchandiser, to implement a unique selling strategy to bring attraction towards the establishment. Associate of Science in Accounting
Wilmington University
Oct 2022 - Aug 2024
Relevant coursework in Advanced Financial Reporting and Auditing.
Contact this candidate