Accounts Payable Customer Care
Resume:
Maegan Lewis
Lakeland FL, 33810
*********@***.***
Skills
Detail oriented, customer centric, office leader looking for an opportunity to expand my knowledge and experience with a great organization. Excited to bring my 10 years of leadership to your organization.
Experience
October 2023 - Present
Girl Scouts of West Central Florida, Tampa - Customer Care Team Member. Program Coordinator
● Answering calls from clients and customers.
● Transferring calls to the appropriate departments.
● Traveled Polk County. In charge of 4 schools each week.
● Took Girl Scout girls on field trips and numerous activities. Having fun but keeping the learning aspect within.
Aptil 2022 - May 2023
E-Office Solutions, Lakeland - Accounts Payable Clerk
● Reconciled monthly statements and transactions to keep records accurate and current. Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
● Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
● Handled high-volume invoice processing with minimal supervision.
● Coded invoices and other records to maintain organized and accurate records. Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
● Tracked income and expenses for business using accounting software.
● Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
● Paid vendors and verified accounts and payment totals.
● Assisted with month-end and year-end closings to support accounting system accuracy. Carefully went over each invoice and requisition for payment. 2
Sep 2021 - May 2022
La Petite Academy Inc., Lakeland - VPK Teacher
● Taught children foundational skills in colors, shapes and letters.
● Implemented hands-on, play-based strategies for experiential learning. Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
● Developed professional relationships with parents, teachers, directors and therapists.
● Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
● Established indoor and outdoor safe play environments for toddler-age children.
● Created and implemented developmentally appropriate curriculum addressing learning styles.
● Collaborated with colleagues on developing new classroom projects and monthly themes.
● Incorporated music, art and theater into lesson planning.
● Enhanced sensory abilities by giving children access to numerous textures and shapes May 2013 - Jan 2020
Lee's Greenscape's, Hygrade Timber, Lakeland - Business Office Manager
● Monitored daily operations and implemented changes to ensure highest quality Customer Satisfaction for each client.
● Directed and oversaw office personnel activities.
● Negotiated with vendors to determine optimal material purchase pricing.
● Quoted and prepared proposals for business services.
● Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
● Elevated customer satisfaction ratings by resolving client and case issues effectively.
● Interact professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
● Led business operations for Lee's Greenscape's seeking and identifying opportunities to improve profitability through cost reduction.
● Oversaw CRM updates and backups, report generation and troubleshooting requisition.
● Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
● Handled scheduling and managed timely and effective allocation of resources and calendars.
● Wrote professional business correspondence to maintain a strong line of communications.
● Replenished office supplies, placing new orders for restocking to maintain inventory. Education
Jan 2022
Polk State, Lakeland - Associate of Science
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