Chick-Fil-A Member Experience
Resume:
Jocelyn Perez **** Mountain Iron Drive
Bakersfield, Ca 93313
**************@*****.***
EXPERIENCE
In-Shape Health Clubs, Member Experience Ambassador August 2023- Present
● Provide a welcoming experience to members, potential members, and guests.
● Accurately present each guest with membership options and allow them to determine which option best fits their needs
● Display/demonstrate products, supplements, and retail items to members in support of their fitness goals
● Delivers on In-Shape welcome experience by demonstrating a passion for fitness and helping members get onboarded to achieve their fitness goals Porto’s Bakery and Cafe, — Food server
February 2022- April 2023
● Ability to work in a fast paced, high volume environment, meeting customer demands in a safe, accurate, and timely manner.
● Have in depth menu knowledge and must be able to answer all guest questions with accuracy and tact
● Have excellent communication skills and active listening skills. Chick-Fil-A, Kitchen Prep
January 2021- January 2022
● Worked safely around kitchen equipment and reported any maintenance issues to the kitchen manager.
● Ensured food safety requirements are being met.
● Worked mainly in the preparation of food as well as maintaining cleanliness
Starbucks, Barista
March 2020-December 2020
● Preparing and serving hot or cold beverages such as coffee, espresso drinks, blended coffees, or teas
● Educating customers on the drinks menu and making recommendations based on their preferences
● Cleaning and sanitizing work areas, utensils, or equipment EDUCATION
Bakersfield College, Bakersfield, Ca — Journalism & Liberal Arts August 2017- December 2020 Graduated
SKILLS
Microsoft office
Strong verbal communication
Maintenance experience
Cash registering
Organized
Proper phone etiquette
Certifications
Food Handlers Card-Active
status
LANGUAGES
Fluent Spanish, Fluent
English.
Cal State Northridge,
Northridge, Ca — Broadcast
Journalism Graduated May
2023
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