CONTACT
Address : Ridgeland, MS *****
Phone : 601-***-****
Email : ********@*****.***
WWW : Bold Profile
SKILLS
Medical Records Maintenance
Biohazard Disposal
Documentation Management
Venipuncture
Specimen handling
Infection Control
Patient Communication
Basic Life Support
HIPAA Compliance
Vital sign monitoring
Diagnostics testing
Management
PROFESSIONAL SUMMARY
From CNA,Phlebotomy, Medical Assistant, and a degree in Healthcare Administration. I have 10+ years of professional experience in patient care, management, customer service, problem-solving, and organizational skills. I am Experienced in assisting with physical, pediatric, and eye exams While also taking medical histories, vital signs, and EKGs. I am Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures. I am ready and willing to go the extra mile and prepared for change. WORK HISTORY
Assistant Manager, 01/2022 to Current
Dollar General - Jackson, MS
Certified Nursing Assistant (CNA), 01/2020 to Current Select Specialty Hospital - Jackson, MS
Supervised, motivated, evaluated, and coached employees, and facilitated effective training programs
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Responded to and effectively resolved customer complaints in a timely manner to ensure satisfaction
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Assigned tasks to associates to fit skill levels and maximize team performance for crews of 10+ employees
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Conducted inventory counts, assessing current inventory integrity against target accuracy and tracking variances
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Evaluated store performance by receiving, analyzing, and incorporating feedback from store inspections to implement action plans for improvements
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Monitored supplier operations to verify quality, delivery schedule, and conformance to contract specifications.
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Facilitate activities of daily living, including personal hygiene management, grooming, feeding and ambulation, turning, and positioning in-home, long-term care patients or postoperative patients
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Preserve patient dignity and minimize discomfort while carrying out duties of daily hygiene, such as bedpan changes, diapering, emptying drainage bags, and bathing patients
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Transport patients between rooms and appointments or testing locations using assistive devices
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Maintain patient stability by checking vital signs and weight, and recording intake and outtake information
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Monitor and report changes in patients' conditions to nurses and other healthcare professionals
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• Perform wound care and non-sterile dressing changes, assisting clinical staff EBONY ANDERSON
Certified Nursing Assistant (CNA), 01/2019 to 01/2020 Lakin Hospital - West Columbus, WV
Certified Nursing Assistant, 01/2016 to 01/2020
Golden Living (South Dakota)
Certified Nursing Assistant (CNA), 01/2017 to 01/2017 Hopemont Hospital - Terra Alta, WV
as needed
Check blood sugar levels, charting changes, and reporting alarming levels to appropriate clinical staff
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Prepare upward of a dozen patients' medical charts for doctors, nurses, and other medical personnel
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Daily, greet, schedule, and address dozens of visitors in a professional and empathetic manner
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Collaborate with medical and administrative personnel to maintain a patient- focused, engaging, and compassionate environment for patients weekly.
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• Similar responsibilities as the position listed above.
• Travel CNA
• Similar responsibilities as the position listed above. CERTIFICATIONS
Certified Clinical Medical Assistant (CCMA), National Healthcare's Association
(NHA), 2023-01-01
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• Phlebotomy Technician Certificate, Medical2 School, 2019-01-01 Certified Nursing Assistant (CNA), Holmes Community College, Ridgeland, MS, 2009-01-01
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EDUCATION
Bachelor of Science : Healthcare Administration, 05/2022 Jackson State University - Jackson, MS
Associate of Arts : General Health, 05/2009
Holmes Community College - Goodman, MS
CERTIFICATIONS
• CCMA - Certified Clinical Medical Assistant
• PT - Phlebotomy Technician
• CNA - Certified Nurse Assistant