Executive
Resume:
Throughout my **-year career, I have been at the forefront of transformation, showcasing resilience, adaptability and continuous learning while navigating various roles and challenges across the financial, technology, and non- profit sectors globally.
Operations Management:
I led global financial operations at Apollo, transforming critical functions, including Travel and Expense Management, Accounts Payable and Receivable, Treasury Services, Vendor Management, Market Research Data, and Expense Allocations. I streamlined workflows by utilizing automation and digital tools, processing $700 million in invoices, and managing $200 billion in payments. I improved operational efficiency, supporting the firm’s growth from 1,000 to 4,500 employees and assets under management from $250 billion to $700 billion. Corporate Finance:
I directed financial operations at Citi and Amex, leading FP&A functions for global divisions. At Citi, I managed $20 billion in expenses and a workforce of 56,000, providing long-term planning and driver-based models to support decision-making. At Amex, I delivered strategic insights for global payments, card issuance, merchant services, and network businesses, reporting financial results to the CFO. Additionally, I introduced Apollo’s first digital Expense Allocation System, automating the annual distribution of $250 million and aligning financial strategies with organizational objectives.
Business Transformation:
I led large-scale transformation initiatives at Apollo, tripling the firm’s operational scope and establishing global infrastructure, including creating the firm’s first offshore team in India and opening a satellite office in Miami. At Amex, I collaborated with senior leadership to evaluate and implement growth strategies, generating $2 billion in pre-tax income through improved execution and margin enhancement programs. Strategic Planning:
I have driven strategic initiatives to align operations and financial goals with the organizational vision. At Amex, I collaborated with the Vice Chairman to deliver comprehensive business assessments and opportunity analyses that shaped the firm’s trajectory in the US Consumer Business. Additionally, I oversaw the strategic planning cycle for franchises across 23 countries in various capacities, evaluating business units and growth opportunities. Risk Management:
As Chief Operational Risk Officer at Amex, I oversaw operations that managed 80% of the firm’s revenue, implemented frameworks to address $1 billion in compliance issues, and reduced risk exposure. At Apollo, I introduced digital treasury controls and risk management tools and managed $200 billion in payments. My work at both firms emphasized proactive governance, end-to-end process optimization, and risk mitigation strategies to safeguard assets and enhance financial resilience. Generative AI, Digital Innovation & Sustainable Finance: During an 18-month sabbatical in Europe—traveling through 60 cities across 11 countries—I immersed myself in new studies in generative AI, digital transformation, design thinking, and sustainable finance at institutions such as the University of Pennsylvania, Harvard, MIT, Cambridge, and ISEG. My goal was to further equip myself to drive innovation and productivity in various functional areas and business applications. Leadership Development:
Since returning from my sabbatical, I founded FuturoVita, a leadership development practice for mid-career executives in Fortune 100 who seek to enhance their leadership skills through mindset and high-performance coaching. During this time, I earned gold-standard certifications in Co-Active and Positive Intelligence coaching and became an accredited Leadership Circle Profile (LCP) and Mindflick Spotlight practitioner. More recently, I launched Coaching Together, a paid community for coaches to grow and collaborate. Operations Management
Corporate Finance
Business Transformation
Strategic Planning
Risk Management
AI & Digital Innovation
Leadership Development
Coaching & Mentoring
Business Advisory
SKILLS
Harvard Business School (US)
University of Cambridge (UK)
MIT Sloan (US)
ISEG Lisbon (PORTUGAL)
ESPM Sao Paulo (BRAZIL)
EDUCATION
FuturoVita
Highmoon Capital
Womenful Voice
International Coaching Federation (ICF)
Co-Active Coaching Training Institute (CTI)
Coaching Together Community
Association for Talent Development (ATD)
Junior Achievement USA
BoardProspects
ASSOCIATIONS
Native: English & Portuguese
Fluent: Spanish & Italian
LANGUAGES
LUCIANO BÍSCARO TUNA
Transformation Officer COO Leadership Development Expert Ex-Apollo, Citigroup, American Express Business Advisor Founder of FuturoVita *******.*.****@*****.***
linkedin.com/in/lucianobiscarotuna
1 of 3
New Jersey 07310
EXPERIENCE
FUTUROVITA New York, US (Jan 24-Present)
Founder Leadership Development, Mindset and High-Performance Coach Founded a leadership development and coaching practice for mid-career executives in Fortune 100 companies, specializing in mindset optimization and high- performance coaching, with a client base across the US, Mexico, Canada, Spain, Portugal, and the UK. PERSONAL GOAL PURSUIT Lisbon, Portugal (Sep 22-Dec 23) Sabbatical Travel, Residency, and Studies
Took an 18-month sabbatical in Europe, including establishing residency in Portugal, traveling through 60 cities across 11 countries, and pursuing advanced studies in generative AI, digital transformation, design thinking, and sustainable finance. APOLLO GLOBAL MANAGEMENT New York, US (Sep 18-Sep 22) Global Head of Finance Operations Office of the CFO and Co-COO Led a team of 61 employees across the US and India, reporting directly to the CFO and Co-COO, to manage and transform ten core operations functions, enhancing automation, process efficiencies, and analytical capabilities. Led a comprehensive change management initiative, tripling operational scope, establishing Apollo’s first offshore team in India, and opening a satellite office in Miami. Designed and implemented Apollo’s first T&E policy, integrated with Concur, aligning operations with industry best practices. Digitized the Accounts Payable function using AI and machine learning, streamlining $700 million in annual invoice processing. Modernized Treasury Operations with a digital Kyriba workstation, managing $200 billion in payments and 60,000 transactions annually. Established a Vendor Engagement & Management function, overseeing 2,000 vendors with a governance framework to ensure compliance and efficiency. Introduced a digital Expense Allocation System (EAS), automating the annual distribution of $250 million in costs. CITIGROUP New York, US (Feb 17-Sep 18)
Director Global Head of FP&A Expenses & Headcount Management, Institutional Clients Group (ICG) Led a team of 48 employees across the US, UK, India, and Costa Rica, reporting to the Global FP&A Head, to lead organizational restructuring and change management initiatives.
Managed financial planning and analysis for $20 billion in expenses and a workforce of 56,000, delivering strategic insights to the CFO. Streamlined expense and headcount reporting across six business units, developing long-range plans, forecasts, and driver-based financial models. Reviewed and prioritized annual initiatives worth $250 million, enhancing long-term investment returns. Established a headcount restructuring office, effectively managing $100 million in costs to drive productivity improvements. CITIGROUP New York, US (Aug 15-Feb 17)
Director Global Head of FP&A Executive Decision Support, Institutional Clients Group (ICG) Led a team of 11 employees in the US and India, reporting to the Global FP&A Head and CFO. Delivered strategic financial planning and analysis support to the division’s CFO, driving decision-making for a $15 billion EBITA franchise. Standardized FP&A processes across global and regional CFOs, improving financial target accountability and enabling real-time reporting. Utilized storytelling techniques to create financial insights, developing presentations, performance commentaries, and scripts for executive communications. Twenty-six years of experience across the financial, technology, and non-profit sectors. Global leadership roles at Apollo (APO), Citi (C), Amex (AXP), and business advisory at Highmoon Capital and Womenful Voice. Broad functional expertise in operations management, corporate finance, business transformation, strategic planning, and risk management. Founder of FuturoVita (Leadership Development). Certified Coach and Leadership Development Practitioner. Studies at Harvard, MIT, Cambridge, ISEG (Portugal), and ESPM (Brazil). Fluent in English, Portuguese, Spanish, and Italian. LUCIANO BÍSCARO TUNA
Transformation Officer COO Leadership Development Expert Ex-Apollo, Citigroup, American Express Business Advisor Founder of FuturoVita *******.*.****@*****.***
linkedin.com/in/lucianobiscarotuna
+1-917-***-**** New Jersey 07310
AMERICAN EXPRESS New York, US (May 14-Aug 15)
Senior Vice President Chief Operational Risk Officer Risk Management, Global Banking Group Led a team of 25 employees in New York, Florida, and Utah, reporting to the Chief Risk Officer, to oversee operational risk management for the US segments. Served as Chief Operational Risk Officer, managing operations for 80% of the firm’s revenue and driving compliance and risk mitigation strategies. Streamlined processes, implemented protocols, and developed a framework, enhancing accuracy for $1 billion in compliance reimbursements. Established a governance database and policy framework to assess product and capability risks prior to market entry, enhancing oversight and risk management. 3 of 3
AMERICAN EXPRESS New York, US (Oct 11-May 14)
Vice President Head of Financial Reporting Global Consumer, Small Business, Merchant & Network Services Led a team of 21 employees in the US and India, reporting to the Global FP&A Head. Assisted the Vice Chairman and the division's CFO with global financial reporting initiatives. Analyzed, reported, and presented financial results monthly to the firm's CFO, focusing on the global payment, card issuer, merchant, and network businesses. Implemented a project office to monitor and quantify financial exposures, preventing earnings volatility and providing proactive risk management for $250 million of compliance issues and remediation efforts.
AMERICAN EXPRESS New York, US (May 10-Oct 11)
Director Strategic Planning & Business Transformation Vice Chairman’s Office Led a team of 6 employees in the US, reporting to the Chief Strategy Officer. Partnered with the Vice Chairman to deliver strategy consulting, conducting in-depth business reviews and opportunity assessments that informed critical decisions and drove organizational growth.
Designed and implemented a program to evaluate, monitor, and measure critical projects, achieving nearly $2 Billion in pre-tax income over four years through enhanced execution and margin improvements.
Delivered a comprehensive business assessment to a new Group President, influencing strategic shifts in the US Consumer Business. AMERICAN EXPRESS New York, US (Jan 08-May 10)
Director Chief of Staff Operations, Latin America & Canada (Jun 09-May 10) Senior Manager Chief of Staff Business Transformation, CEO’s Office AMERICAN EXPRESS Mexico City, Mexico (Oct 06-Jan 08) Senior Manager Head of Strategic Planning Insurance Services, Latin America & Canada AMERICAN EXPRESS Miami, US (Apr 05-Oct 06)
Manager Head of Strategic Planning International Dollar Card Services, Latin America, Puerto Rico, Panama & Caribbean AMERICAN EXPRESS Sao Paulo, Brazil (Jan 02-Apr 05) Manager Trainee Strategic Planning, President’s Office EXPERIENCE (CONTINUED)
HARVARD BUSINESS SCHOOL US
Design Thinking & Innovation Executive Education (2023-2024) EDUCATION & LANGUAGES
MIT SLOAN SCHOOL OF BUSINESS US
Leadership & Change Management Executive Education (2024) UNIVERSITY OF CAMBRIDGE: JUDGE BUSINESS SCHOOL UK Digital Transformation Executive Education (2023) ISEG LISBON SCHOOL OF ECONOMICS & MANAGEMENT PORTUGAL Sustainable Finance Executive Education (2023)
ESPM ESCOLA SUPERIOR DE PROPAGANDA & MARKETING BRAZIL Social Communication Bachelor of Science (1997-2000) ENGLISH & PORTUGUESE, native SPANISH & ITALIAN, fluent ACCREDITATIONS & CERTIFICATIONS
PROJECT MANAGEMENT INSTITUTE PMI (2023)
Agile Methodologies & Scrum Certifications
DEEPLEARNING.AI (2024)
Navigating Generative AI: A CEO Playbook Certification THE WHARTON SCHOOL ONLINE (2023)
Operations Management & Social & Human Capital Certifications UNIVERSITY OF PENNSYLVANIA ONLINE (2023)
AI for Business Applications Specialization
UNIVERSITY OF HELSINKI FINLAND (2023)
Elements of AI Certification
GOOGLE DEEPMIND (2024)
AI Essentials Certification
OXFORD LEADERSHIP SML (2024)
Self-Managing Leadership Program (SML) Certification CO-ACTIVE COACHING TRAINING INSTITUTE CTI (2024-2025) Certified Professional Co-Active Coach (CPCC)
INTERNATIONAL COACHING FEDERATION ICF (2025)
Associate Certified Coach (ACC)
LEADERSHIP CIRCLE (2024)
Certified Leadership Circle Practitioner (LCP)
POSITIVE INTELLIGENCE (2024-2025)
Certified Positive Intelligence Coach (CPQC)
MINDFLICK (2024)
Accredited Spotlight Practitioner (High-Performance Coaching) JUNIOR ACHIEVEMENT USA (2024)
JA Workforce Coach Training Certification
AFFILIATIONS
ATD ASSOCIATION FOR TALENT DEVELOPMENT – Member (Nov 24-Present) JUNIOR ACHIEVEMENT USA – Volunteer Coach (Nov 24-Present) COACHING TOGETHER – Community Founder (Aug 24-Present) WOMENFUL VOICE – Board Advisor (Dec 23-Dec 24)
THE CENTER FOR MODERN WORKFORCE STRATEGY – Network Collaborator (Jan 24-Jul 24) BOARDPROSPECTS – Member (Jul 23-Present)
HIGHMOON CAPITAL – Board Advisor (Jun 23-Present)
FINANCIAL EXECUTIVES INTERNATIONAL – Executive Member (May 23-Present) 3 of 3
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