Customer Service Accounts Receivable
Resume:
Megh Shah
Lake Forest, CA, *****
*******@*****.***
SUMMARY
Detail-oriented Billing Clerk with 11+ years of experience in accurately preparing, processing, and maintaining financial records and invoices. Proficient in Workforce, JD Edwards etc., with a strong ability to manage accounts receivable/payable, resolve billing discrepancies, and ensure compliance with company and regulatory standards. Recognized for exceptional organizational skills, efficiency, and maintaining high levels of accuracy under tight deadlines. Adept at delivering excellent customer service and fostering positive relationships with clients and vendors.
PROFESSIONAL EXPERIENCE
NEW FRONTIER GROUP, FOOTHILL RANCH, CA
Client Service Representative/Claim Processor Dec 2022 – Current Verify patient eligibility for services and insurance coverage to ensure accurate billing and claim submissions.
Obtain prior authorizations from insurance companies and other third-party payers to facilitate timely service delivery.
Efficiently navigate and adapt to new and complex computer systems and applications for data entry, tracking, and reporting.
Demonstrate exceptional communication skills by actively listening to customers, gathering relevant information, building rapport, and providing accurate responses to inquiries. VISTA VERANDA ASSISTED LIVING, LYNWOOD, CA
Medical Clerk August 2013 – Dec 2022
Support patients in the daily administration of prescriptions, ensuring accuracy and adherence to medical guidelines.
Collaborate with medical staff to manage patient charts, prioritize tasks, and maintain efficient workflows.
Document patient updates promptly and accurately to ensure continuity of care. Maintain detailed care records, report any changes in residents’ conditions, and interact professionally with internal and external stakeholders, prioritizing resident safety and satisfaction. Exhibit a strong commitment to customer service when engaging with residents, staff, vendors, and guests.
Uphold residents’ Personal Rights as outlined in Title 22 Chapter 8, ensuring compliance with all applicable regulations.
EDUCATION
Bachelor of Science
Gujarat, India (July 2005)
T ECHNICAL SKILLS
MS Office (Word, Excel, PowerPoint)
Property Management accounting software
Medical Billing software/Lytec and Visionary software Basic knowledge in C programming
Point click system
Contact this candidate