Operations Manager Supply Chain

SAMRIDHI KAUR

+1-667-***-**** • linkedin-samridhi-kaur • ****.***@************.***

SUMMARY

Experienced, results-driven Operations Manager with 7 years of expertise in analyzing complex datasets, delivering actionable insights, and optimizing operational processes. Skilled in data visualization, statistical analysis, and database management. EDUCATION

Northeastern University – D’Amore-McKim School of Business - MSc Business Analytics

(Specialization - Operations & Supply Chain Management) - Boston, MA 2024

Indian Institute of Management - Certification - Management & Planning - Kolkata, India 2020 National Institute of Fashion Technology - Bachelor of Design - Chennai, India 2016 EXPERIENCE

Myntra.com (Walmart Subsidiary) – Operations Manager - Ecommerce Oct 2021 – Sep 2023

• Led cross -functional project initiatives, managing project timelines, deliverables, and resource allocation, which resulted in $9 million revenue optimization through enhanced operational processes and strategic execution

• Conducted cost mitigation and expense offsetting analysis by identifying inefficiencies and implementing streamlined processes, leading to significant cost reductions and a $12 million revenue increase via optimized operational workflows

• Enhanced operational efficiency by developing SQL and Excel tools for real-time KPI tracking and reporting, enabling faster decision-making and improving accuracy, resulting in a 20% performance boost

• Led compliance management efforts within cross-functional teams to ensure that all operational initiatives adhered to internal policies and regulatory standards, fostering a culture of accountability and ethical business practices that supported long-term growth

• Spearheaded consumer marketing and growth initiatives through predictive modeling and trend analysis, aligning targeted campaigns with consumer preferences helping boost revenue by 20% and strengthened customer engagement through marketing strategies

• Maintained optimal stock cover of no more than 90 days by closely collaborating with vendors to ensure smooth order flow, which resulted in 15% reduction in warehouse costs and 20% decrease in dead stock

• Successfully implemented a marketplace model to minimize on-hand inventory, reducing overhead expenses and increasing overall profitability by 10% through streamlined, cost-efficient operations Lifestyle International (Landmark Group) – Assistant Operations Manager - Retail Dec 2018 - Oct 2021

• Developed a strategic roadmap to streamline operational processes, conducting routine evaluations of metrics, sales reports, and KPI-driven models in SQL and Excel contributing a $7 million to revenue growth while aligning operational initiatives with broader business goals

• Implemented expense offsetting and cost mitigation strategies in collaboration with finance and operations teams, resulting in sustained 60% average margins and enhancing resource allocation to support customer-facing initiatives in both retail and online channels

• Drove compliance management and adherence to ethical standards across marketing programs, ensuring that all initiatives met internal policies and regulatory requirements. This reinforced company values and contributed to a stronger reputation for ethical, customer-centered operations

• Enhanced brand strategy and operational tools to improve reporting accuracy and decision-making, aligning cross-functional goals with key objectives, optimizing a 15% revenue increase through efficient resource allocation

• Applied a customer-centric and data-informed approach to analyse sales data, enhancing online marketing programs by aligning with compliance requirements and delivering tailored customer experiences Tata International – Merchandiser June 2016 - Dec 2018

• Drove product strategies and visual impact by combining data insights with design skills in Adobe Illustrator, creating high-volume, visually appealing designs that aligned with business objectives and customer needs

• Collaborated with stakeholders on operational tool improvements to support data-driven recommendations, providing effective PowerPoint and Tableau presentations that informed strategic decisions across product lines, resulting in a $5 million increase in revenue by enhancing decision- making and aligning products with market demands

PROJECT

Predictive Inventory Optimization for Ecommerce

Optimize Inventory management to reduce stockouts and improve resource allocation

• Developed and deployed predictive models using Python to forecast demand and optimize inventory levels across various product categories. Employed SQL to build build and track real-time KPIs, ensuring up-to-date insights into stock levels. Designed and implemented interactive Tableau dashboards to provide stakeholders with enhanced visibility into inventory performance, enabling more informed decision-making.

• Successfully achieved a 15% reduction in stockouts by aligning inventory levels with demand forecasts, leading to more efficient resource allocation. The integration of real-time KPI tracking further streamlined decision-making, contributing to a 20% improvement in warehouse efficiency by minimizing stock excess and optimizing storage costs. SKILLS

Data Analysis and Visualization: R, Python, SQL, Tableau, Power BI, Alteryx, Advanced Excel (Pivot Table, Macros), Google Analytics, MS Office (MS WWord, MS Excel, MS PowerPoint), Keynote, Adobe Creative Suites Project & Operations Management: Cross-functional Collaboration, Resource Allocation, Cost Mitigation, Change Management, Supply Chain management

Statistical and Predictive Modeling: Modelling (Linear & Logistic Regression), Hypothesis Testing, KNN, Decision Trees, A/B Testing, Time Series Analysis

Contact this candidate