Project Management Manager

William Evangelista

DFW, TX ***** • 816-***-**** • *******.***********@*****.*** •

WWW: https://www.linkedin.com/in/mba-lean-six-sigma-green-william-evangelista/ •

PROJECT MANAGER

Professional Summary

Certified Scrum Master, Lean Six Sigma Green Belt (LSSGB), and CSPO with over 5 years of experience leading cross-functional Agile teams. I am committed to delivering exceptional customer satisfaction through clear communication and a focus on maximizing value focusing on total cost of ownership. Identifying inefficiencies and optimizing workflows, I enhance value streams and drive continuous improvement, ensuring the removal of waste and the streamlining of processes for greater operational efficiency."

Skills

Project Management

Agile Methodologies

Lean Principles

Stakeholder Coordination

Infrastructure Management

Kaizen Methodology

Continuous Improvement

Vendor Management Abilities

Process Improvement

Work History

Senior Data Network Engineer, 03/2023 to 03/2024

AT&T (Metasys) – Irving, TX

Drove transformational changes, elevating operating efficiency, development excellence, and customer satisfaction by focusing on the supply chain map.

Created MOPS integrated with home-grown tools tested by vendors, Tier III, and engineers to reduce downtime and provide training to all levels of the organization

Guided cross-functional teams to successfully execute digital solutions, collaborating with product owners, stakeholders, and all Service Level Agreements (SLA).

Directed teams installing and maintaining fiber networks, leading war rooms during emergencies, and coordinating purchase orders for essential equipment

Created and led bridges to bring multi-functional teams together to reduce Mean Time to Restore (MTTR)

Enhanced project workflows and minimized downtime through effective risk assessment and resource planning

Project Manager / Sr. NOC Tech / Switch Technician, 06/2002 to 11/2022

T-Mobile Wireless – Frisco, TX

"Integrated GIS technologies to improve the accuracy and efficiency of underground utility locating processes.

Achieved $300K savings by removing waste and streamlining processes by cost analysis on OPEX.

Increase functionality on legacy extending the EOL on RAN controllers adding 5 years to end established OPEX budget

Led Agile transformation initiatives, improving infrastructure and team velocity through risk assessment and best practices.

Spearheaded the rollout, troubleshooting, and alarm cleanup of the LTE L700 network in 6 states

Developed and implemented ULTE infrastructure and transport requirements for emerging technologies, optimizing in-building broadband solutions with vendor management.

KPI monitoring and reporting to C-Level executives daily

Ensuring network operations on voice and data were processing over 15 million connections s day

Inventory total cost reduced by 200k per annum

Streamlined inventory structure to remove waste/redundancy

Established effective communication among team members for enhanced collaboration and successful project completion.

Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Implemented proactive risk mitigation strategies, reducing potential project delays and enhancing overall efficiency.

Met project deadlines without sacrificing build quality or workplace safety.

Education

Master of Business Administration: Project Management, 05/2013

Ashford University - Clinton, IA

Bachelor of Science: Computer Information Systems, 05/2011

Ashford University - Clinton, IA

Associate of Arts: Liberal Arts, 05/1993

Certifications

Lean Six Sigma Green Belt

CSM

CSPO

Professional Scrum Master

COBIT 2019 ISACA

ITIL V4

Jira

Foundations of Project Management (Google)

Affiliations

Project Management Institute

PMI Dallas/Plano

PMI Fort Worth

Scrum Masters of the Universe

Toast Masters International

Alpha Sigma Lambda: Top 10%

Golden Key International Honor Society: Top 15%

Technical acumen

Office 365

Jira

SQL

Power BI

Python

CLI

TL1

Splunk

Slack

ProComm

ChatGPT

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