Medical Assistant Certified
Resume:
DETYSHA
NICHOLSON
EDUCATION
INTERNSHIP
Bachelor of Science: Public Health
Charleston Southern University
*************@*****.***
Atlanta, Georgia
CAREER EXPERIENCE
CERTIFIED MEDICAL ASSISTANT
WellStar Primary Care March 2024 – Present Alpharetta, Georgia
• Interview patients to manage patient flow ensuring enough time for patient education and measure their vital signs, weight, and height.
• Execute daily operations of checking and logging medical equipment into urinalysis machine, lab and medication refrigerator temperatures.
• Clean and sterilize instruments, keep patient examination rooms orderly, assist with diagnostic test and clinical procurers, supplies and equipment and plan accordingly.
• Schedule appointments, pre-certifications, verify insurance coverage and patient demographics, managed medical charts to ensure information is complete and file appropriately.
• Effectively communicate with different external healthcare facilities to research and identify any discrepancies.
MEDICAL ASSISTANT
Children’s Medical Center May 2022 – March 2024 Greenville, South Carolina
• Greeted patients and families with warm and welcoming establishment, conducted intake interviews, escorted children to examination rooms, and appointment scheduling.
• Aided in the implementation of electronic health record to satisfy the needs of the providers, staff, and patients while maintaining compliance with HIPAA.
• Educated parents on upcoming testing requirements, collection procedures, and answered all patient’s care treatment concerns.
• Managed back-office tasks provisioning of medical supplies and care, interacted with insurance companies, and accurate filing procedures for pre-authorizations.
• Helped physicians examine and treat patients by assisting with instruments, injections, and suture removal. PATIENT CARE TECHNICIAN
Roper St. Francis Medical Center January 2019 – January 2021 Charleston, South Carolina
• Served as an assistant to medical personnel to assure the safety and well-being of medical facility patients within an intense setting.
• Returned patient phone calls as needed, refilled medications, and fill out appropriate forms including but not limited to physical forms, FMLA, ADHD paperwork, and disability paperwork.
• Reported abnormal vital signs including blood pressure, pulse, and respiration rate and any other related important patient information to the charge nurse immediately.
• Cleaned and sterilized instruments and disposed of contaminated supplies in accordance with the hospital’s policies and procedures.
• Maintained inventory levels of stock items, supplies, and equipment to provide for efficient and cost-effective unit operation.
PHARMACY TECHNICIAN
CVS Pharmacy August 2017 – December 2018 John’s Island, South Carolina
• Provided direct care and answered customers' questions refer to pharmacist counseling to contact the doctor for further clarification.
• Contacted drug manufacturer for any application forms needed and enrolled patients for various programs over the phone and internet.
• Implemented a system for tracking medication expiration dates that resulted in a 40% reduction in expired medication and an increase in compliance with pharmacy regulations.
• Confirmed, processed, and ordered medications through RXConnect database and provided customer service questions to patients being discharged from the hospital in filling discharge prescriptions.
• Oversaw of dispersing drug order shipments to appropriate stock inventories and checked controlled substances into logbooks.
Client Assessment & Evaluation
Customer Relationship Management
Case Management Documentation
Medication Administration
Insurance Verification
Medical Equipment Inventory
Care Plan Implementation
Team Leadership
Effective Communication
Cultural Competence
Patient Care Advocacy
Conflict Resolution
Time Management
Compliance Regulatory
Infection Control Protocols
Electronic Health Records
Vital Signs Monitoring
Adaptability
CERTIFICATIONS
Certified Medical Assistant
Village Career Center
Abbeville, South Carolina
Licensed Esthetician
Hair of Technology
Greenville, South Carolina
EXPERTISES
Patient/Community Advocate
Crossroads Women’s Center
Greenwood, South Carolina
March 2021 – May 2022
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