Associate Specialist Inventory Management

Attention to detail Communications

Customer acquisition Data analysis

Dependable Detail oriented

Inventory management Multi-tasking and negotiation Problem-solving abilities Presentation skills

Organizatinal Skills Documentation and

reporting

Client and vendor relations

Lashandra Kelley

Professional Summary Dependable Claim Associate Specialist recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts.

Skills

Experience JULY 2016 - CURRENT

Claims Associate Specialist

Optum Brentwood, TN

Providing expertise or general client support by reviewing researching investigating negotiating processing and adjusting claims.

Analyze And identify trends and provide reports as necessary Consistently meet established productivity, schedule adherence and quality.

On job trainer

Acknowledged customer issues and resolved their problems quickly and efficiently.

Collaborated with colleagues to discuss market information and strategies.

Effectively communicated with other employees and upper management to ensure complete care of customers.

Evaluated the customers' needs and provided service options to meet their requirements.

Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments. MAY 2005 - JULY 2016

LK 112 Glochester Court, La Vergne, TN 37086,

615-***-****, ************@*****.***

Teacher

Community Childcare Preschool Franklin, Tn

Teaching sociable acceptable behavior employing techniques such as behavior modification and positive reinforcement Teach personal development skills such as goal setting and self advocacy

Modify the general education curriculum for special needs students based upon a very of instructional techniques and technologies Employ special educational strategies and techniques to instruction to improve the development of sensory and perceptual motor skills, language, cognitive and memory

Administered group standardized tests and informal and formal school assessments.

Supervised students in classroom and out-of-classroom activities throughout working day.

Established and maintained relationships with students, parents, staff and community members.

Designed lesson plans and instructional material conforming to current state and district standards.

Education JUNE 2012

Tennessee Early Childhood

Columbia State Community College - Williamson Campus, Franklin, TN MAY 2011

Dental Assistant

Dental Staff School of Tennessee, Franklin, TN

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