Scrum Master Senior
Resume:
Veera Badra Kishore Utla
Senior Scrum Master
Email id: *******.**********@*****.*** Phone : +1-571-***-****
Linkedin: https://www.linkedin.com/in/kishore-agilecoach/
Portfolio: Kishore Portfolio
Professional Summary
Certified Scrum Master with extensive experience leading Agile teams to deliver high-quality solutions for medium to high-complexity projects. Proficient in facilitating all core Agile ceremonies, including daily stand-ups, backlog grooming, sprint planning, sprint reviews, and retrospectives. Skilled at fostering a self-organized, cross-functional team environment, promoting continuous improvement, and driving joint accountability for results.
Adept at using Agile tools such as CA Agile Rally and MS Project to manage tasks, track progress, and provide leadership with actionable metrics. Strong knowledge of Agile frameworks, SDLC disciplines, and project management methodologies, ensuring seamless collaboration between IT and business stakeholders. Proven ability to manage risks, dependencies, and change requests while maintaining focus on delivering value.
Known for excellent communication skills, a keen ability to adapt to changing priorities, and a focus on removing impediments to protect teams from external distractions. Highly skilled in leveraging various Agile patterns and techniques to improve throughput and team velocity. Expert in utilizing the MS Office Suite, including MS Excel and MS Project, for effective project tracking and reporting.
Key Strengths:
Leading multiple Scrum teams to deliver on-time and high-quality results.
Advanced knowledge of Agile practices, capacity planning, and release planning.
Expertise in managing issues, risks, and dependencies to ensure project success.
Strong organizational, prioritization, and leadership skills with a results-driven mindset.
Education and Certifications
Education:
Bachelor of Engineering in Computer Science, Madras University, India, 2003
Certifications:
Certified Scrum Master (Scrum Alliance)
Agile Team Facilitation (ICP-ATF)
Kanban System Design (KMP-1)
Disciplined Agile Senior Scrum Master (PMI-DASSM)
Scaled Agile Framework - SAFe 5 Agilist
Agile Certified Coach (ICP-ACC)
Trainings:
Business Continuity (PMI)
Generative AI Overview for Project Managers (PMI)
Skills
Core Skills:
Team Leadership, Matrix and Report Generation in Jira, Facilitation, Stakeholder Communication, Risk and Issue Management, Power BI, Google Data Analytics, ETL, Financial services, SAP ERP
Project Life Cycles:
Predictive (Waterfall), Adaptative (Agile), Hybrid (a combination of predictive and adaptative approaches)
Agile Methodologies:
SAFe, Scrum, Kanban, Disciplined Agile, Hybrid model, Agile PDM
Project Management Tools:
MS Project, Azure DevOps (ADO), JIRA/ Confluence, MS SharePoint, piplanning.io
Database:
SQL, HANA, DB2
Reporting Tools:
Tableau, MS Office, PowerBI
Technologies:
SAP ERP, ABAP, SuccessFactors, HANA, AWS, MuleSoft, ETL, Data Engineering, Machine language models, Google Analytics, Reactjs, AEM, Java, Azure, DevOps,
Professional Experience
Senior Scrum Master– Refyn Data LLC Client: OneAmerica Feb 2023 – Present
Program: DXP -Digital Acceleration
Key Achievements
Successfully facilitated the integration of MuleSoft APIs to power seamless front-end development in React Native, ensuring efficient data flow and enhanced user experience for a high-visibility digital transformation project.
Coordinated multiple releases, ensuring seamless delivery with minimal downtime and high system reliability.
Proactively identified and resolved cross-team dependencies and potential risks, maintaining a project completion rate of 95% without delays.
Established clear communication channels with stakeholders, ensuring alignment of product goals, release plans, and business priorities.
Introduced frameworks like Definition of Ready (DOR) and Definition of Done (DOD), fostering built-in quality and reducing rework by 20%.
Mentored teams in Agile practices, enhancing their ability to self-organize and adopt a user-centric approach for better product outcomes.
Responsibilities
Led Agile ceremonies (daily stand-ups, sprint planning, retrospectives, backlog refinement), ensuring they were productive and goal-oriented.
Identified and removed impediments to progress by collaborating with technical leads, stakeholders, and team members.
Guided teams to improve Agile maturity, promoting self-organization and continuous learning.
Monitored and reported key metrics (velocity, sprint burn-down/up) to track progress and identify improvement areas.
Facilitated cross-team collaboration and alignment through Scrum of Scrums, ensuring delivery milestones were met.
Acted as a bridge between the development team and stakeholders, ensuring transparency and shared understanding of priorities.
Mentored teams in Agile practices, enhancing their ability to self-organize and adopt a user-centric approach for better product outcomes.
Scrum Master – Innova Solutions Client: Change Healthcare Mar 2021 – Dec 2022
Key Achievements
Coached the Team Nifty project through a transition from Waterfall to Agile Scrum, increasing team productivity by 25% and improving overall project efficiency.
Guided the Team 404 project in transitioning from Scrum to Kanban, reducing individual Work in Progress (WIP) and lead time, which resulted in a 15% improvement in delivery performance.
Effectively facilitated risk and issue resolution during Scrum of Scrums for Analytics cloud program, addressing cross-dependency impediments and ensuring the Program Increment (PI) was completed on time and within budget.
Responsibilities
As a SAFe Scrum master, for Analytics cloud program facilitating the Scaled Agile ceremonies including PI planning activities, Capacity planning for the project team
Facilitating the scrum of scrum meetings for upstream and downstream dependencies across the PI
Facilitate and conduct agile ceremonies like Scrum Daily stand-up, Sprint Planning, Release Planning, Backlog Grooming, Sprint Review and Retrospective meetings.
Coached the program on transition from Scrum to Scaled Agile Framework
Facilitated TRIAGE calls between the Development team and QA team to resolve the issues.
Created Scrum reports -Burn Down Charts, Velocity Chart, Impediment list, Sprint Status Report.
Scrum Master Lead SAP HR Consultant – High Noon Corporation Client: Deloitte Aug 2017 – May 2020
Key Achievements
Led the technical development and implementation of four major projects, ensuring high-quality outcomes and adherence to technical requirements.
Facilitate and conduct agile ceremonies like Scrum Daily stand-up, Sprint Planning, Release Planning, Backlog Grooming, Sprint Review and Retrospective meetings.
Managed technical solutions and enhancements, driving efficiency and effectiveness in SAP HR implementations.
Responsibilities
Served as the technical lead, guiding the development team in SAP solutions and ensuring best practices were followed.
Developed technical documentation, including specifications, system designs, and user guides.
Collaborated closely with stakeholders to gather requirements and ensure technical deliverables met business needs.
Provided mentorship and support to junior developers, fostering a collaborative team environment.
SAP Senior Member Technical – ADP Private Ltd Dec 2008 – Nov 2015
Key Achievements
Successfully developed customized payroll programs for APAC, EU and North America regions.
Enhanced ADP Global View gateway interface personnel management, Organizational management and Time management
Enhanced SAP standard info types.
Responsibilities
Developed custom programs, smart forms and interfaces
Worked on debugging issues on SAP standard info types
Gathering of the requirement from the clients
Finding of the root cause analysis
Configuration of G2 config. Page for each new client
Preparing of the functional and technical documents
Created both outbound and inbound interfaces
Created smart form for the Argentina payroll driver program
Maintaining SPDD and SPAU process for the SAP monthly and yearly releases
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