Project Management Licensed Practical
Resume:
EDUCATION
Healthcare Administration
Bachelor of Science
Athens State University
Athens, AL 2022
General Studies
Associate of Science
Calhoun Community College
Tanner, Alabama, 2018
Licensed Practical Nursing
Certificate
Calhoun Community College
Tanner, Alabama, 2016
Healthcare Management/Project Management
Bachelor of Science
Athens State University
Athens, Alabama, 2025
SKILLS
Team Leadership
Data Privacy
Research Skills
Computer Literacy
Conflict Resolution
Customer Service
Microsoft Office
PROFESSIONAL PROFILE
Experienced professional with a strong foundation in business administration, project management, medical management, administration, and informatics. Skilled in leadership, teamwork, and communication, with a proven ability to drive operational efficiency through data analysis, process optimization, and innovative solutions. Adept at leveraging research skills and software proficiency to develop strategies that exceed performance expectations and reduce inefficiencies. With a focus on data privacy and informatics, I bring a well-rounded approach to improving organizational outcomes. Seeking opportunities in technology, and informatics to apply my skills and contribute to impactful, data-driven solutions. Credentialed with undergraduate degree in Healthcare Administration.
EXPERIENCE
CLINICAL FUNCTIONS ADVISOR (Contractor) Mar 2023 to Present
Fox Army Health Center, Redstone Arsenal, Alabama ~40 hours per week
•Analyze program performance using metrics and user feedback to inform recommendations and strategies for enhancing service delivery and achieving organizational objectives.
•Increased the engagement and satisfaction of distant learners by creating and delivering extensive training programs with Microsoft Teams.
•Managed multiple projects simultaneously, ensuring timely completion and tracking milestones, resulting in an improvement in operational efficiency by leveraging data analysis and user feedback.
•Developing support metrics used for leadership decision making, and utilizing analytical, statistical, and visualization tools or software to communicate to and educate leadership.
•Exercises and maintains a working knowledge of training research and analysis techniques, and resource management.
•Measure and evaluate data to determine the ultimate impact of the programs on patient health outcomes, ensuring adequate organizational workflows are in place to support outcomes.
•Assists in the communication of DHA policies by providing explanations of the analysis upon which the policies are based.
•Developed and implemented process enhancements for MHS Genesis users, resulting in an improvement in operational efficiency by leveraging data analysis and user feedback.
LICENSED PRACTICAL NURSE Aug 2018 to Mar 2023
Fox Army Health Center, Redstone Arsenal, AL ~40 hours per week
Managed electronic medical records using Composite Health Care System and Armed Forces Health Longitudinal Technology Application, and MHS Genesis ensuring accurate documentation for healthcare professionals.
Familiar with accessing and identifying clinical documentation in electronic medical record systems.
Delivered comprehensive nursing care across pediatric to geriatric patients, adhering to medical plans and nursing assessments while addressing operational issues to enhance chart accuracy.
Conducted medical record clerical duties, including filing, retrieval, and auditing, ensuring compliance with healthcare policies and improving documentation accuracy.
Supported front-end administrative operations and clinical processes, contributing to efficient agency workflow and providing professional care during the COVID-19 pandemic.
Administered immunizations to all age groups, performed patient screenings, managed telehealth consults, and ensured timely completion of lab and diagnostic tests.
TECHNICAL SKILLS
Software Proficiency
Data Analysis
Project Management
Army Regulations
Task Management
CIVILIAN AWARDS
Certificate of Achievement (2019)
Certificate of Achievement
(2020)
Civilian Service Achievement Award
(2020)
Civilian Service Achievement Medal
(2020)
Annual Appraisal Cash Awards (2018 – 2023)
Annual Appraisal Time-Off Awards (2018 – 2023)
LICENSED PRACTICAL NURSE Jun 2017 to Aug 2018
Alabama Infectious Disease Center, Huntsville, AL ~40 hours per week
Managed administrative projects, ensuring material and service requisites were met, while also overseeing data compilation and reconciliation for reporting purposes to maintain regulatory compliance.
Facilitated effective communication and coordination within the center by gathering, discussing, and presenting data in established program management formats.
Provided patient support by resolving chart and billing inquiries, and educated patients on health practices, utilizing evaluation analysis to track and report on program effectiveness.
LICENSED PRACTICAL NURSE Jan 2017 to Jun 2017
Huntsville Recovery, Huntsville, AL ~40 hours per week
Administered methadone and managed medication dispensing in compliance with Standard Operating Procedures and regulatory guidelines.
Coordinated supply chain workflows, including inventory management via the Computerized Inventory Management System, monitoring stock levels, and ensuring proper medication storage.
Collaborated with the medical director to validate treatment plans and participated in interdisciplinary meetings to discuss patient care and regulatory compliance.
PROFESSIONAL DEVELOPMENT
Licensed Practical Nurse, Alabama Board of Nursing 2016
Principles of Leadership Course 2021
Patient Accounting Certification 2023
Revenue Cycle Certification 2023
Health Information Management Certification 2023
Project Management Skills for Leaders 2024
Career Essentials in Data Analysis by Microsoft 2024
Tableau Essential Training Course 2024
Process Improvement Foundations 2024
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121 Holly Fern Dr.
Harvest, Alabama
*****.*.********.***@******.***
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121 Holly Fern Drive
Harvest, Alabama
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