Customer Service Data Entry
Resume:
Sharon Clark
Goodlettsville, TN
**************@*****.***
SUMMARY OF SKILLS AND QUALIFICATIONS
Recognized for excellent customer service and people skills
Adhering to safety principles – especially re: COVID 19
Dedicated communications with clients, customers, colleagues and management
Empathetic qualities and compassion for all I come in contact with
EMPLOYMENT HISTORY
Xtend Healthcare/Navient – Customer Service, 4/2021 – 5/2021
Worked from home: coordinating and scheduling COVID-19 shots
Taking calls and giving them the details re: available appointment
Tracing COVID-19 cases
Census 2020 – Call Center Operator (on site and remote), 1/2020 – 10/2020
Numerating callers re: questions about their household
ABM Parking – License Plate Reader, 2015-2016
Corrected license plate misreads by system
Data entry and basic duties
Professional Transportation Inc. – Long Haul Driver/Trainer, 2012-2016
Transported employees to and from various job sites and maintained travel logs
Trainer of new hires on company policy and service routes
Provided an enjoyable and positive traveling experience for passengers
Maintains and updates appropriate maintenance record keeping daily
Communicates with dispatch regarding concerns as needed
Personal Caregiver – 2005-2011
Cared for aging relative ho passed away in 2011
Provided assistance with activities of daily living to ensure the best quality of life
Provided transportation to and from medical appointments, grocery shopping and social events
EDUCATION
Draughons Junior College – Office Administration
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