Customer Service Delivery Driver

Committed and motivated Professional with ability to handle tasks and responsibilities through quick learning and superb team playing. A self-motivated individual driven to obtain a position within a company that offers opportunity for professional expansion, advancement using my skills and experience through on-the-job as well as to producing result in that company.

EDUCATION

University of Right and Economic Sciences 2001 – 2004

Associate in Economy

University of Diplomacy 1999 – 2003

Diplomacy

SKILLS HIGHLIGHTS

Meets/exceeds goals Attention to details Record keeping

Meeting deadline Trilingual: French, English, Spanish

Professionalism Ability to operate a manual/powered pallet jack

Stocking Self-starter Reliable Class B with Hazmat

and inventory experience Law Ethics

PROFESSIONAL EXPERIENCE

Verizon Tampa, FL July 2010 – October 2012

Customer Service

Resolve customer complaints via phone by reaching out to them and verify account information

Assist customers with placement of orders, refunds, or exchanges

Record information and verify account via email, mail, or social media

Verizon Atlanta, GA November 2012 – January 2019

Customer Service

Special handling

Answer customers requests or inquiries concerning services

Solve problems report by customers via mail or email

Utilize various systems and tools to assist and service customers

Continually maintain working knowledge about the company products as well as services

GDAG, LLC Atlanta, GA March 2020- July 2024

Delivery Driver

Work at the furniture store as a delivery driver

Safely load and unload furniture to clients’ home

Check client orders and ensuring the correct items are loaded into the truck before departure

Plan route each day according to the schedule deliveries for proper completion

Marc Edwin Morquette

Hampton, GA 30228 Tel: 404- 454-6914 *********@*******.***

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