Customer Service High School
Resume:
Chelsea Duenas
Lodi, CA *****
***.********@*****.***
Professional Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and dining experience at Yume Japanese through expert multitasking and exceptional service prioritization. Skilled in cash handling and team collaboration, I significantly contributed to a welcoming atmosphere, mastering menu memorization and fostering positive guest interactions with new customer's everyday.
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Cash Handling
Order Taking
Cleanliness
Handling Complaints
Menu Recommendations
Safe Food Handling
Hospitality service expertise
Memory retention
Service prioritization
Payment Processing
Menu Memorization
Supply Restocking
Performance Improvement
Table Bussing
Dining area maintenance
Allergy awareness
Food presentation
Beverage Preparation
Point of sale operation
Food and beverage pairings
Daily specials memorization
Work History
April 2021 - April 2024
Yume Japanase - Lodi Ca
Waitress/cashier
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Bussed and reset tables to keep dining room and work areas clean.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
June 2023
Lodi High School Lodi, CA
High School Diploma
Languages
Spanish
Native or Bilingual
Contact this candidate