Service Representative Customer
Resume:
Kellie D. Oson - Please all the way through as I do have 20 yrs of Customer Service Representative Experience.
CHOSA-EMT- MATERNAL FETAL TRANSPORT 911, backup 911 for CCT, ALS AND BLS Levels. Currently, I'm the lead emt at the Eagle Pass Port of Entry in Texas helping to aide The DHS CBP LSGS EMT contract as a contractor. I've been on this contract for 2 years anr I only work a 4/3 rotating schedule. If you need to see my DHS CBP Badge I'm happy to show it to you along with my driver's license. I don't want anyone reaching out to my sup or watch commander as we're no5 allowed to work side jobs. I'm taking on the care of a disabled family member and there are no hours consistently available to pick up at my full-time job. Therefore, it doesn't become an income to countdown. In regards to extra hours
DHS CBP LSGS Lead EMT
Eagle Pass POE
From 2/1/2023 to current
Will send picture of badge ID
(Contract through Allegiances Mobile Healthcare on the CHOSA truck)
HOME ADDRESS:
1001 North Bedell Ave
Apt 9
Del Rio Texas 7i840
PERSONAL CELL:
Energetic with almost 20 years of strong time management
skills and I thrive in a fast-paced, dynamic environment. I'm a Dedicated CHOSA EMT on the Maternal Fetal Transport Team whom provides exceptional medical service through active listening and problem solving. Exceptional computer aptitude and patient/co-worker etiquette.
Work Experience
EMT:
August 10, 2020 to Current.
Emt duties consisting of pt care during 911 and medical transport. Looking for something indoors, the chance to use my skills in a knew environment with the opportunity to improve and advance. I feel like the Physician's Substitute position can and will do that for me in the Medical field.
EMT:
Allegiance Mobile Healthcare -
Conroe, TX
August 2020 to Current.
(I drove 4 hours one way for a year to help at the Conroe station as they were short handed)
Emt duties consisting of pt care during 911 and medical transport. Looking for something with about the same pay and hours, but closer to home.
EMT
Acadian Ambulance
Schertz, Texas (Commercial Pl.)
August 2019-July 2019
They hired me along with a large group of people to be EMTs. (First EMS job) When we went for our first day we found out that we weren't going to be on an Ambulance, they had the entire class of almost 40 people hired for 2 locations to be Wheelchair Van Drivers. I
ORDER ENTRY AGENT-WORK FROM HOME
Intuitive Solutions -
Ontario, Canada
June 2013 to June 2019
Working Solutions - Houston, Texas and Multidoor Services
LLC Based in NC All three of these companies offered me AT&T contracts.
Effectively managed a high-volume of inbound and outbound customer calls.
Addressed and resolved customer product complaints empathetically and professionally.
Gathered and verified all required customer information for tracking purposes.
Defused volatile customer situations calmly and courteously.
Each time AT&T made it through it's high volume period iphone 6 and iphone plus introduction and the intro to it's new data plans it would lift the contract and move on until next.
Corporate Trainer & Human Resources Hiring
DOMINO'S PIZZA -
San Antonio, TX
November 2012 to June 2013
PIZZA DELIVERY DRIVER
DOMINO'S PIZZA - Gaston, South Carolina
August 2009 to August 2011
190 NORTH MAIN ST
Education
Bachelor of Science
AMERICAN MILITARY UNIVERSITY -VA
Certifications and Licenses
ACA - CPR Refresher Certificate
ACA - CPR Refresher Certificate
SCCWP - SLED Exam 94/100 and the range 47/50 rounds center mass and head.
2010
SCCWP - SLED Exam 94/100 and the range 47/50 rounds center mass and head.
ACA - Bloodborne Pathogens Certificate Exam 80/100
EMT Certification
BLS Certification
EMT Certification
EMS1 - BLS - AAA CERT
October 2020 to Present
Basic Life Support Abdominal Arotic Aneurysm
EMS1-ALS-AAA CERT.
October 2020 to Present
Advanced Life Support Abdominal Arotic Aneurysm
I'm also ITLS Certificated.
International Trauma Life Support
Since 2021 to Current
Additional Information
I can print out and bring in my other Certifications from our company database.
Skills National certified EMT, BLS -AAA, ALS-AAA, FEMA Certifications
Strong problem solving aptitude and excellent communication skills. Constantly looking for learning opportunities for self-advancement and improvement.
Kellie D. Oson
CHOSA-EMT- MATERNAL FETAL TRANSPORT TEAM
(Contract through Allegiances Mobile Healthcare on the CHOSA truck)
HOME ADDRESS:
621 Moorside Dr.
Windcrest, Texas 78239
PERSONAL CELL:
Energetic with almost 20 years of strong time management
skills and I thrive in a fast-paced, dynamic environment. I'm a Dedicated CHOSA EMT on the Maternal Fetal Transport Team whom provides exceptional medical service through active listening and problem solving. Exceptional computer aptitude and patient/co-worker etiquette.
Work Experience
EMT:
August 10, 2020 to Current.
Emt duties consisting of pt care during 911 and medical transport. Looking for something indoors, the chance to use my skills in a knew environment with the opportunity to improve and advance. I feel like the Physician's Substitute position can and will do that for me in the Medical field.
EMT:
Allegiance Mobile Healthcare -
Conroe, TX
August 2020 to Current.
(I drove 4 hours one way for a year to help at the Conroe station as they were short handed)
Emt duties consisting of pt care during 911 and medical transport. Looking for something with about the same pay and hours, but closer to home.
EMT
Acadian Ambulance
Schertz, Texas (Commercial Pl.)
August 2019-July 2019
They hired me along with a large group of people to be EMTs. (First EMS job) When we went for our first day we found out that we weren't going to be on an Ambulance, they had the entire class of almost 40 people hired for 2 locations to be Wheelchair Van Drivers. I
ORDER ENTRY AGENT-WORK FROM HOME
Intuitive Solutions -
Ontario, Canada
June 2013 to June 2019
Working Solutions - Houston, Texas and Multidoor Services
LLC Based in NC All three of these companies offered me AT&T contracts.
Effectively managed a high-volume of inbound and outbound customer calls.
Addressed and resolved customer product complaints empathetically and professionally.
Gathered and verified all required customer information for tracking purposes.
Defused volatile customer situations calmly and courteously.
Each time AT&T made it through it's high volume period iphone 6 and iphone plus introduction and the intro to it's new data plans it would lift the contract and move on until next.
Corporate Trainer & Human Resources Hiring
DOMINO'S PIZZA -
San Antonio, TX
November 2012 to June 2013
PIZZA DELIVERY DRIVER
DOMINO'S PIZZA - Gaston, South Carolina
August 2009 to August 2011
190 NORTH MAIN ST
Education
Bachelor of Science
AMERICAN MILITARY UNIVERSITY -VA
Certifications and Licenses
ACA - CPR Refresher Certificate
ACA - CPR Refresher Certificate
SCCWP - SLED Exam 94/100 and the range 47/50 rounds center mass and head.
2010
SCCWP - SLED Exam 94/100 and the range 47/50 rounds center mass and head.
ACA - Bloodborne Pathogens Certificate Exam 80/100
EMT Certification
BLS Certification
EMT Certification
EMS1 - BLS - AAA CERT
October 2020 to Present
Basic Life Support Abdominal Arotic Aneurysm
EMS1-ALS-AAA CERT.
October 2020 to Present
Advanced Life Support Abdominal Arotic Aneurysm
Additional Information
I can print out and bring in my other Certifications from our company database.
Skills National certified EMT, BLS -AAA, ALS-AAA, FEMA Certifications
Strong problem solving aptitude and excellent communication skills. Constantly looking for learning opportunities for self-advancement and improvement.
Contact this candidate