C A N
Resume:
ANOOP
VELLAT
A B O U T
E D U C A T I O N A L Q U A L I F I C A T I O N
********@*****.***
P E R S O N A L D E T A I L S
I am an honest and dedicated professional,
committed to excellence in my job role. I
consistently strive for the highest standards of
performance and integrity. I believe in
transparent communication and fostering positive
relationships to achieve mutual success.
Date Of Birth - 09/07/1985
Nationality - Indian
Gender - Male
Marital Status - Married
Pulari (H), Sadhbhavana School
road,, Velliparambu 6th Mile,
673008 Kozhikode, India
P A S S P O R T D E T A I L S
Passport No: C5972748
Issue Date: 04/12/2024
Expiry Date: 03/12/2034
Place of Issue: Cochin
Completed S.S.C From C.B.S.E (05/2001)
S . T . C . W D E T A I L S
Course Name - P.S.T, FPFF, EFA, PSSR
40100561012407215
21/10/2024 - Life Time
Cochin
Course Name - S.T.S.D.S.D
40100566212407513
09/10/2024 - Life Time
Cochin
INDoS No: 24ZQ2517
I N D O S D E T A I L S
S K I L L S
Cabin crew management and
supervision
Safety and emergency procedures
(SEP) compliance
Passenger service excellence
Conflict resolution and problem-
solving
Cross-cultural communication
Leadership and teamwork
Upselling and promoting inflight
products
H O B B I E S
Cooking
Travelling
Fitness Enthusiast
L A N G U A G E S
English
Hindi
Malayalam
C . D . C D E T A I L S
C.D.C No: MUM 573733
Issue Date: 08/11/2024
Expiry Date: 07/11/2034
Place of Issue: Mumbai
Completed Bachelor of Hospitality Science From Moti Mahal College of Hotel Management 06/2003 To 04/2006 Completed Diploma in Computer Software From Aptech Computer Education 06/2003 To 04/2006
P R O F E S S I O N A L Q U A L I F I C A T I O N
Completed Cabin Crew Training From Central Training Establishment (Air India Ltd) 09/2011 To 11/2011
Completed AVSEC Training From Central Training
Establishment (Air India Ltd) 09/2011 To 11/2011
Completed H.S.C From C.B.S.E (05/2003)
APPLICATION POST FOR
S I D D E T A I L S
SID No: C35034503
Issue Date: 04/12/2024
Expiry Date: 03/12/2034
Place of Issue: Chennai
Q U A L I F I C A T I O N
Worked As a Senior Cabin Crew At Air India Ltd (27/11/2016 To 04/11/2022) Attending/Conducting preflight briefings to review emergency evacuation procedure, length of flight, expected issues and coordination plans. Check on board first aid kits and emergency equipment to ensure functionality and ensure passenger cabin is adequately stocked with food, beverages and blankets. Taking food and drinks orders from passengers accurately, as per the menu allocated for various sectors.
Assisting with opening and closing the passenger tray table restock napkin, trays, refill condiment bottles.
Ensure food is hot and cold, and deliver it to tables in a timely manner. Preparing drinks, mixing drinks, including cocktails, wine, beer, and nonalcoholic beverages. Serve alcohol responsibly, including checking the drinking age of each person who orders an alcoholic beverage.
Clearing the tray after the guest finishes their meal and wiping down tables. D E C L A R A T I O N
I am dedicated to delivering impactful work, combining creativity and expertise to exceed expectations. With a passion for innovation, I strive for excellence in every project, aiming to inspire and make a meaningful difference.
Worked As a Cabin Crew At Air India Ltd, Gurugram (05/09/2011 To 26/11/2016) Attending a pre-flight briefing, during which cabin crew are assigned their working positions for the upcoming flight (crew are also informed of flight details, the schedule and if there are passengers with any special requirements, passengers in wheelchairs or the number of infants on board).
Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board.
Worked As a Restaurant In Charge / Marketing Head At Jodhpuri Bhandaar Sweets and Chaats, Calicut (14/11/2022 To 21/09/2024) Oversee daily restaurant operations.
Managing budget, this involves creating and managing budgets to ensure that the restaurant operates within its financial means.
Hiring and training new and current staff
Inventory management.
Maximizing customer satisfaction and responding to customer complaints in a professional and courteous manner.
Worked As a Senior Student Supervisor At Global Management Training College Leelasoft Infopark (03/01/2011 To 02/09/2011)
Worked As a Front Office Supervisor At Hotel Dine Well, Kottayam, (06/05/2008 To 30/11/2010)
Worked As a Front Office Executive At Hotel Dine Well, Kottayam, (05/05/2006 To 06/05/2008)
Welcoming guests and handling front desk operations. Carrying out the day to day administration of the front office, including answering telephones and replying to emails.
Handling travel arrangement for guests and senior management. Receiving and processing reservations.
Building and maintaining business relationship with recruitment agents from abroad, leads generated by the marketing manager and from other databases. Monitoring and motivating recruitment agents in view of increasing student admissions from each agent.
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