Bartender

Amari Austin

Education

J STERLING MORTON WEST HIGH

SCHOOL BERWYN,IL HIGH SCHOOL

DIPLOMA

(Aug 2018 - May 2020)

WESTERN ILLINOIS UNIVERSITY

MACOM,IL

(Present)

REFERENCES

1. CJ Brown 312-***-**** Former Manager

2. T Andre Johnson 872-***-**** Friend 5+ Years

CONTACT INFORMATION

CELL PHONE 708-***-****

EMAIL *****.**********@*****.***

EXPERIENCE

May 2021 - Current

Chili’s ( Multiple Locations Chicagoland Area) - Bartender/Server Working at chili’s as a bartender/server I always have to make sure that I'm following direct rules and regulations set by the government for alcohol consumers. That consists mostly of monitoring guest consumption of alcohol, checking identification cards to ensure the guests are of legal age to purchase and consume alcohol, know when to stop serving and be able to calculate BAC levels. Also working in a restaurant as a bartender I also have to make sure that I'm following all of Chili's expectations and meeting them comfortably. I am expected to open or close the bar on whichever shift I'm scheduled and complete all tasks set in place for that shift. I am expected to be able to handle a full bar and take table guests while working under a lot of pressure. Most of all I am expected to provide above and beyond customer service to every guest member that comes into our locations while keeping our work place presentable and clean for anyone who walks in. September 2022 - November 2022

Ziegler Ford ( North Riverside, IL )- Cashier

I was expected to greet customers, accept payments and regularly answer phone calls during active business hours. Also learned basic office duties such as working on a computer to set appointments with possible buyers and update new vehicle listings on the website for marketing reasons.

October 2021 - September 2022

Miller’s Ale House ( North Riverside, IL )- Server Job Duties Included :

● Arrives to work on time as scheduled in full uniform

• Greets Guests in a warm and friendly manner while also acknowledging all Guests that come within five feet

• Follows the steps of service as defined in the Miller's Ale House training materials

• Provides highest level of service by adhering to all Miller's Ale House service standards, creating "Ale House Raving Fans"

• Serves alcoholic beverages in accordance with company standards and state alcohol service requirements

• Works directly with other Team Members to ensure all Guest's needs are fulfilled in a timely manner

• Ensures menu knowledge to address Guests' questions, including food allergy

• Ensures proper food handling and sanitation of work areas

• Maintains neat and organized server stations and FOH work areas; to include sweeping and mopping as needed

• Ensures work areas are stocked and ready for the next scheduled server as well as cleanliness upon departure

“Where there is a women, there is magic” - NTOZAKE SHANGE

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