Customer Service Field Support

DAL TUNGH

CONTACT

Jenks, OK *****

918-***-**** ********@*****.***

ACCOMPLISHMENTS

• Completed basic training with army at 17 and finish my job training at 18.

SKILLS

Identification Checks

Cleaning and Sanitizing

Leading

Customer Service

• Assist Customers Problem solving

Teamwork

Dedication • Ability to Perform Under Pressure

Creativity

Training and Development

HOBBY

Painting, Drawing, Reading, Music, Gym, Running. They helped me relaxed and make me a more productive and healthier person. It's also helped me prepared for my future.

LANGUAGES

Zomi

Native or Bilingual

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

WORK HISTORY

November 2021 - Current

Soldier Army National Guard, Tulsa, OK

•Secured and protected military property, assets, and personnel.

•Trained in infantry tactics, weapons and medical procedures for well-rounded field support.

•Maintained required level of proficiency in use of firearms. Upheld Army dress and appearance regulations for professional appearance.

•Assembled, disassembled, and maintained various weapons for operational readiness.

January 2023 - May 2023

Host Los Cabos, Jenks, OK

Answered customer questions about hours, seating, and menu information.

Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Monitored seating area and checked restrooms regularly to keep spotless.

Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Completed daily side work and opening and closing duties without fail. Organized, stocked, and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

February 2021 - June 2021

Cashier KFC, Jenks, OK

Greeted customers entering store and responded promptly to customer needs.

Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Restocked and organized merchandise in front lanes.

EDUCATION

September 2023

Certificate Carpentry

Naval Construction Battalion Center Gulfport, Gulfport, MS

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