Technical Support Client Success
Resume:
Kevin M. Smith
** ****** ****** ***********, ** *9067
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VOLUNTEER
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-Event Planner for Director’s Make a Wish Fundraiser
-Scheduling Local Authors and Athletes Meet and Greet and Dinner Events
Welcoming Guests, Overseeing details on catering. Reserving meetings venues
-Managing the Accumulation and sorting of items for Raffles
-Responsible for Advertising for Community engagement
Developing, scanning materials for digital and physical awareness
2020-PRESENT MORRISVILLE BOROUGH SCHOOL DISTRICT
2021-2022 Department Chair for PSBA and Legislative Updates
Reviewing latest legislation and requirements for maintaining board status
Department Chair for PTO (Parent Teacher Organization)
Scheduling fundraising events, and community engagement events
2022 Superintendent Hiring Committee
2022-2025 Committee Member: Facility, Finance, Communications/Public Relations, and HR
2024 Superintendent Hiring Committee
Comprehensive Planning-Steering Committee Member
IT ADMINISTRATOR
2023-2024 Educational Technical Professionals, Philadelphia, PA
-IT Administrator
-WIFI and Server set up and Maintenance
-Fixing student and employee laptops and Chromebooks
-Teaching Technology to grades K-8
-Assisting at Front Desk with External Parties entering school areas
-Scanning and creating documents for presentations
-Addressing documentation and sorting documents for added capital investments
-Assisting with setups/maintenance for Audio/Visual units at school Events
-Assisting with Hospitality functions at school internal and community events
MANAGEMENT/FINANCIAL CAREER EXPERIENCE
2008 Cabrini College, Radnor, PA
Site Coordinator (90-120 students per campus)
Manage administration for satellite campuses evening Master of Education program
1998-2023 Fiserv Credit Union Solutions, King of Prussia, PA
Technical Analyst
-Performing Quality Assurance testing on new Lending Products
-Implementing and software delivery of Internet Credit Bureau Inquiry modules
-Providing Extended Support from home as the occasion arises
-Facilitate Training Documentation and New Employee Orientation
-Troubleshooting software applications for various credit unions across the United States
-Researching MUMPS code for various imperfections and writing subsequent loops and code modifications on a standard basis
AUTHOR
2014-2016 -Damnation Books LLC, Santa Rosa, CA 95402-9998
-Human Chess (a Novel)
-Smash and Grab(a Novel)
TEACHING/TRAINING EXPERIENCE
2009-2009 Drexel University Graduate School of Education, Philadelphia, PA
Teaching Adjunct (20-35 students per class)
-Essentials of Economics (BUSN502) authored as an on-line course
2005-2010 Cabrini College, Radnor, PA
Teaching Adjunct (10-20 students per class)
-Organizational Development (OMB 333)
-Leading Change (OMB 393)
-Management Concepts (OMB 353)
-Diversity in the Workplace (COM 310)
-Human Resources (OMB 383)
-Managerial Accounting and Finance (FIN 343)
-Strategic Planning and Project Management (OMB365)
2002-PRESENT Community College of Philadelphia, Philadelphia, PA
Teaching Adjunct (30-50 students per class)
-Introduction to Business (Management 121)
-Management Concepts (Management 141)
-Managerial Accounting (Accounting 102) also authored as an on-line course
-Introduction to Marketing (Marketing 131)
-Retail Management (Marketing 135)
–Financial Accounting (Accounting 101) also authored as an on-line course
-Intermediate Accounting (Accounting 201)
-Risk Management and Insurance (Finance 151) also authored as an on-line course
-Financial Management (Finance 191) also authored as an on-line course
-Macroeconomics (Economics 181)
-Microeconomics (Economics 182)
POLITICAL
2024 Revolution Field Strategies and Shawmut Services
-Canvasser
-Responsible for Community Engagement
Receiving feedback from and providing information to voters on PA Elections.
EDUCATION Available upon request
REFERENCES More available upon request
Ken Schneck
*******@*****.***
Megan Scherer
************@*******.***
Jonnise Miller
*********@***.***
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