Customer Service Project Management

WILBERT OCASIO-REYES

Bayamon, PR ***** • 787-***-**** • *******.******@****.***

PROFESSIONAL SUMMARY

To engage and get a career in a challenging position within the electric power, maintenance, customer service, project management or human affairs industry where my professional experience and knowledge could be applied to their maximum. SKILLS

Equipment maintenance, Shift scheduling, System monitoring, Workforce management, Shift supervision, Process troubleshooting, Troubleshooting, Equipment installation, Operational efficiency, System diagnostics, Safety protocols, Operational support, Emergency response, Technical training, Technical support, Shift handover, Team coordination, Maintenance scheduling, Process optimization, Safety compliance, Quality control, Operational oversight, Resource management, Problem resolution, Performance tracking, System performance, Data analysis, Root cause analysis, Preventive maintenance, Work order management, Workplace safety, Technical expertise, Equipment inspection, Production support, System upgrades, Operational troubleshooting, Production management, Shift coordination, Process improvement, Maintenance protocols, Technical documentation, Operational monitoring, System calibration, System maintenance, Incident reporting, Process supervision, Energy management, Technical operations, Operational planning, Engineering support WORK HISTORY

Principal Shift Engineer - San Juan Steam and Combined Cycle Plant, 07/2023 - Current GENERA PR, LLC - San Juan, PR

• Same job and responsibilities as last position but different Business Operator

• ADP Platform user and responsible of new talents operational training Principal Shift Engineer - San Juan Steam and Combined Cycle Plant, 03/2015 - 07/2023 Puerto Rico Electric Power Authority - San Juan, PR

• Responsible of reliably provide 33% of Puerto Rico total Energy Demand

• Execute the OEM operating procedures of Gas Turbine Units 5 & 6 in Combined Cycle with Steam Turbines, 400MW total output and governed by Ovation Control System

• Perform operating procedures of the Bunker-C Steam Turbines Units 7, 8, 9 & 10 based in Rankine Cycle, 380 MW combine Output and governed by Mark VI and Foxboro Control Systems

• Coordination and approval of Work Orders for preventive, corrective, routine, repair or maintenance jobs for Generating Units and Auxiliary Equipment

• Provide support and follow up to all sections, ensuring machine compliances as per Operational Requirements

• Observe Safety Procedures with Work Permit and LOTO (log in/tag out) for any job or project activities, including Switch Yard and Switch Gear operations

• Commissioning experience from Fuel Oil Conversion to Natural Gas project with EMERSON, Mitsubishi Power and New Fortress for the Turbine Units 5 & 6 Combined Cycle at year 2020 having a significative reduction in kw/hour cost to customers Operations Manager - Cambalache Power Station, 03/2012 - 03/2015 Puerto Rico Electric Power Authority - Arecibo, PR

• Management Activities in the Operations Area

• Teamwork Engineering duties with support and backing up the PREPA system energy demand, in the northern area of island

• Coordinate Preventive Maintenance to Balance of Plant and Auxiliary Equipment for Gas Turbines, including compressor washing activities, machine repairs with unit overhaul and other facility duties

• Support Contractors and Recommissioning Crews for Gas Turbine A, B or C class inspections requirements as per Equivalent Operational Hours (EOH) according to Compressor and Turbine Hot Gas Path Protection Plan

• Responsible for Government and Regulatory (Local and Federal) agencies Operational Reports including USCG

• Project Management Supervising since its approval to completion date Senior Shift Engineer - Cambalache Power Station, 03/1997 - 03/2012 Puerto Rico Electric Power Authority - Arecibo, PR

• Commissioning Engineer experience for Gas Turbines and Control Room Operator Instructor

• Execute the OEM operating Procedures of Alstom Units, 243 MW combined output and governed by ABB EGATROL and P400 GE Proficy Control System

• Provide support and follow up to all maintenance sections ensuring Gas Turbine compliances as per manufacturing and operational requirements since the start up process

• Observe safety procedures as LOTO (log in/tag out) procedures for any job or maintenance activities

• Project Managements with contractors according to company protocols and equipment needs Development & Manufacturing Engineer, 12/1993 - 03/1997 Avon Mirabella, Inc. - Aguadilla, PR

• Whole process development of jewelry manufacturing from master's piece to mass production, whiting cost, Q & A and sales expectative

• Worldwide traveling, looking for lost wax and other manufacturing techniques, unique pieces, stones and innovative materials, like anti allergenic Avon nickel free material for sensitive skin

• Engineer in charge of Elizabeth Taylor and Carolina Herrera Exclusive jewelry lines, where I had to see, touch and copy their Original Jewels

EDUCATION

Bachelor Science: Mechanical Engineering, 06/1993

University of Puerto Rico - Mayagüez, PR

REFERENCES

Available upon request

PERSONAL DATA

• Knowledge in Puerto Rico Electric Power Grid and Substations

• TWIC Card possession

• Experience with explosive and hazardous materials handling

• Solid understanding of Gas Turbine components, behavior, inspections and assessment working processes performance with an operational OEM criterion, including environmental pollution laws and emissions control

• Trained in Fire Brigade with CPR

• First Responder with a Homeland and Security Safety Clearance for FEMA DHS Contracts and other National Response Groups, like Team Rubicon Emergency and Disaster Response, member TR11053939 and military contractor

• Fuel oil transfer and barge unload operations and spill control and response experience

• Project Management and Supervising experience

• Knowledge in Conflict Management and Human Resources Behavior

• Strong skills and experience in Administrative & Business Operation

• Multicultural background experience

• Member of Professional College of Engineers and Land Surveyors of Puerto Rico

• Member of Army National Guard, Officer in Charge (OIC) of Military Police Division and Security Team

• Knowledge in iOS, and MS Office since its launch by 1989

• Friendly to equipment and computers with own language or software

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