Stuti Poudel LinkedIn Project Portfolio GitHub Tableau Email: *****.*********@*****.*** 1+765-***-**** PROFESSIONAL SUMMARY
• Data Analyst with 7 + years of experience in Advanced Excel and 2 + years of expertise in SQL, Python, Tableau, and Machine Learning.
• Developed impactful dashboards and predictive models and delivered customer retention strategies and predictive analytics projects.
• Certified in Advanced Data Analytics from UNC-Chapel Hill, with ongoing learning in data engineering concepts using Azure and Databricks, focusing on scalable data solutions.
EDUCATION
University of North Carolina (UNC) at Chapel Hill, NC, USA March 2024 Advance Data Analytics Certificate (Major Skills: Advanced Excel, SQL, Python, Tableau, Machine Learning) GPA: 4.0/4.0 Indiana University Kokomo (IUK), Kokomo, Indiana, USA Master of Public Management (MPM), Concentration: Healthcare Administration GPA: 4.0/4.0 Tribhuvan University (TU), Nepal
Bachelor of Business Studies (BBS), Concentration: Finance TECHNICAL SKILLS
• Advanced Excel – Data Manipulation (VLOOKUP, INDEX/MATCH), Advanced Formulas and Functions (IF, SUMIFS, COUNTIFS), Pivot Tables, Pivot Charts, Power Query, and Conditional Formatting.
• SQL: Skilled in complex queries and ETL processes and integrating MySQL/PostgreSQL with Tableau, Power BI, and Python for data analysis.
• Python: Proficient in data analysis with Pandas, NumPy, and using Python for machine learning, visualization (Matplotlib, Seaborn), and integration with SQL, Tableau, and Power BI.
• Visualization: Tableau, PowerBI, Matplotlib, Seaborn, Plotly.
• Machine Learning: TensorFlow, Scikit-learn, Neural Networks
• Big Data: Apache Hadoop, PySpark
• Other tools: VBA, Azure Data Factory, Web Scraping, APIs, Git, Jupyter Notebook, Statistical Analysis, Financial Modeling. KEY PROJECTS
Customer Churn Analysis Visualization GitHub Link: https://bit.ly/4fhtGn7
• Utilized Matplotlib and Seaborn to create impactful data visualizations analyzing customer churn, revealing key trends and actionable insights. Provided tailored, data-driven strategies to effectively enhance customer retention and address specific churn factors. Heart Disease Prediction ML Model GitHub Link: https://bit.ly/4bDX1VS
• Led a team of five to build a Machine Learning model achieving 98.25% accuracy in heart disease prediction, complemented by interactive Tableau dashboards for impactful data storytelling. Crowdfunding ETL Project GitHub Link: https://bit.ly/3xVFWce
• Co-designed a Crowdfunding Database, optimizing ETL with Pandas and Regex, enabling seamless SQL integration and enhancing data accessibility.
WORK EXPERIENCE
Data Analyst (Freelance) Upwork Remote April 2024 – Present
• Extracting and analyzing key insights from datasets using Excel, Python, SQL, and Tableau, improving client operational efficiency by up to 25%.
• Creating and presenting 20+ insightful reports and interactive dashboards, facilitating data-informed decisions for clients.
• Managing 10+ concurrent projects, consistently meeting deadlines and achieving 98% client satisfaction for timeliness and quality. Language Specialist Language Line Solutions (LLS) Remote January 2018- February 2022
• Awarded a Certificate of Commendation from Baltimore County Public School (ESOL) for delivering precise Nepali interpretation, showcasing strong data management, attention to detail, and accuracy.
• Interpreted Nepali for 50+ daily calls across medical, financial, legal, and insurance sectors, maintaining 100% confidentiality and privacy compliance.
• Guided 200+ clients monthly in managing and renewing health insurance and public assistance applications, increasing access to essential services by 30%.
Client Service Analyst Intern North Raleigh Ministries Raleigh, NC, USA June 2017 – December 2017
• Streamlined client data management, reducing processing time by 25% and enhancing service delivery.
• Processed 50+ daily intake documents with 99% accuracy, ensuring timely data entry.
• Managed reception area, handling 100+ weekly phone inquiries and scheduling 30+ appointments, maintaining a 95% client satisfaction rate.
Tax Preparer Intern Liberty Tax Garner, NC, USA November 2016 - April 2017
• Prepared 50+ tax returns with 98% accuracy while verifying and correcting client documents, reducing filing errors by 20%.
• Organized electronic and paper files, enhancing retrieval efficiency by 15%.
• Collaborated with senior staff to resolve tax issues, improving resolution time by 30%. RELEVANT CERTIFICATIONS
Google Data Analytics Professional Certificate Coursera, Google May 2023
(Major Skills: Advanced Excel, SQL, Python, Tableau, R- Programming)