Delivery Specialist Due Diligence

INTERNAL

Objective

To obtain a challenging position utilizing my skills to accomplish the corporation’s objectives and simultaneously enjoy career advancement.

Professional Experience

Standard Chartered Bank, New York, NY - Client Delivery Specialist 2018-Present

•Manage KYC Portfolio on Periodic reviews and new onboardings related to Customer Due Diligence for Corporate Clients.

•Responsible for Interacting with clients and collecting client documents and reviewing ensuring accuracy and in compliance with Policies, Procedures and DOIs.

•Support Client Managers, Relationship Managers, Products Sales and Operations to solve client issues

•Identify, manage and escalate blockages identified during the due diligence process related to Adverse Media, International Sanctions, Anti money Laundering (AML), Political exposed persons, etc. and obtaining necessary approvals from Compliance team locally and in network

•Communicate with Hub team for fast TAT time and high accuracy and completeness on CDD cases to avoid overdue cases.

•Collaborate with account opening team for fast TAT and completeness on account openings for improved client experience

•Sourcing tax documents for clients on Markit when required.

•Assist counterparts in various regions locally and internationally on Sanctions and adverse media and sourcing information from Acceptable Data Sources.

•Responsible for delivering excellent service and delivery standards with minimal errors.

Standard Chartered Bank, Newark NJ- Loan Processing Unit- Loan Specialist 2000-2018

•Prepare and process syndicated loans from Banks and large corporate customers

•Book U.S. Dollar and foreign currency loans with Treasury Department and make Payments on Citrix system

•Verify other team members’ input on EBBS, ACBS and Magellan systems making sure that customers’ instructions and Bank’s policies are followed

•Print and distribute daily reports, rate sheets and loan notices from soft fax

•Reconcile the LPU GL suspense in both USD and foreign currency accounts on a daily basis

•Compile daily figures in order to prepare monthly, quarterly and yearly volume reports for management

•Train new employees and graduate trainees in the Loans Department

•Provide high volume customer service to Relationship Managers, Account Officers, Domestic and International customers

Standard Chartered Bank, New York, NY- Bankers’ Acceptance- Operation Clerk 1995-2000

•Processed banker acceptances, sight draft, refinances, acceptance discounts, payments

•Sent MT799 messages to international customers, Investigated phone inquiries, swifts and telexes from CFO, Relationship Manager and customers

National Westminster Bank- Documentary Collections-Control Clerk 1992-1995

•Called customers and account officers for debit authorization on documents against Payments/Acceptances

•Processed Advice of Acceptance, Extensions on D/A, Air Release confirmation, payment advice, documents returned, released free of payment, documents paid direct and Trusts Receipts. Booked contracts for foreign currencies

•Logged documents on Bank Trade, checks and cancel Air Releases, Steamship guarantees, general ledger tickets for fees.

National Westminster Bank- Letters of Credit Department-Data Entry Operator 1989-1992

•Received incoming Letters of Credit Applications via TradeBeam. Verified accuracy of applications, converted and upload them onto BankTrade System

INTERNAL

•Processed sight payments, acceptances, and refinances on BankTrade system and approved other operators’ work.

Education

Queensborough College, Bayside, New York- Business Administration and Technology 1990-1992

The School for Business Administration- Georgetown, Guyana 1982-1984

West Demerara College, Guyana, South America- Completed a 5-year program in General Business and Accounting 1978-1982

Skills

Word, Excel, PowerPoint and Microsoft. Strategic analysis, good customer relationship building and problem-solving skills. Ability to work under high pressure environments and adapt to any setting. Excellent Team work and team training and time management.

References furnished upon request

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