Project Manager

James T. Jones

**********@*****.***

Phone 816-***-****

***** ********* ******

Overland Park, KS

66213

SUMMARY

Technical Project Management experience managing complex systems implementations, application development, I.T. infrastructure, and eCommerce programs/projects with internal and external resources. Under limited direction, manage small, medium or large projects ensuring quality deliverables on time and within budget utilizing SDLC methodologies. Demonstrated ability in working effectively, strong analytical, consultation, presentation, and supervisory skills, combined with efficient administrative and organizational expertise.

COMPUTER PROFICIENCY

Microsoft Project, Excel, Word, Power Point, Access, Visio

EDUCATION

M.B.A.

Friends University, Wichita, Kansas, May 1999

Major: Business Management

B.S.

Friends University, Wichita, Kansas, April 1997

Major: Human Resource Management

CERTIFICATIONS

PMP, Project Management Professional, Project Management Institute

ITIL v3 Foundation, EXIN, ITIL Certification Management Board (ICMB)

PROJECT TECHNOLOGY EXPERIENCE

SDLC, Software Development Life Cycle, (Waterfall, Agile, and Rapid Application Development), Java, Java Batch, COBOL, Mainframe, Mainframe Batch, Sharepoint, Data warehouse, ATG, CoolGen, C+, JCL, CDMA, CMMI, RUP, SQL, XML, Visual Basic, .NET, and eCommerce projects.

WORK HISTORY

Sept 2008- Present, Consultant, Project Manager, DSoft Technologies-CBI, Topeka, KS

Project manager responsible for application development and infrastructure projects utilizing Agile and Waterfall methodologies, (Java, COBOL, .Net, Mainframe, eCommerce projects). Served in a project management capacity overseeing and coordinating the efforts of multiple project developers, business analysts, and testers. Data warehouse extraction and migration experience. Accountable for managing project timelines, resources, deliverables, and change control process. Specific project accountabilities include: project initiation, project planning, project execution, project controlling, and project closing. Functioned as the primary contact in all phases of the projects and assigned as the client’s primary point of contact for the duration of those projects. Ensured adherence to quality IT standards and reviewed project deliverables. Managed the integration of vendor tasks and reviewed vendor deliverables. In addition to direct project management responsibilities, accountable for day-to-day resource management of international teams consisting of both onshore and offshore staff. ITIL- Worked with eCommerce Support team to manage software defects, system outages, planned and unplanned events, and planned capacity/ availability management of system hardware related to all project implementations and post deployment support, (Incident Management, Knowledge Management, Service Request Fulfillment, Access Management and Event Management). Experienced in documenting process instructions/ flowcharts.

May 2008-September 2008, Independent Consultant, Project Manager, Blue Cross-Blue Shield, Kansas City, MO

Managed project team responsible for planning $55 million project related to the Facets Health Plan Administration platform upgrade. Business case and project planning enabled 100% electronic interchange between constituents and real-time processing from plan selection through claims adjudication. Documented process instructions/ flowcharts. The intent of the project was to upgrade the platform with the overall scope focusing on increased speed to market, increased constituent self-service, increased automated functionality for maintenance transaction processes and technology infrastructure. Due to organizational resource constraints, the project was placed on hold.

August 2006 - March 2008, Consultant, I.T. Program/Project Manager,

Collabera Consulting Inc/JPM Morgan Chase Bank, Kansas City, MO

PMO structured organizational experience. Managed Java, Java Batch, COBOL, Mainframe, Mainframe Batch, and CoolGen projects. Managed $17 million in I.T. application development and infrastructure implementation projects. Management of program and projects in I.T. portfolio utilizing SDLC methodologies. Managed project scope, cost, and schedule throughout the entire project life cycle. Interacted with internal clients, external clients, and product ownership, keeping project teams focused on goal(s) defined by the project plan. Managed I.T. technical teams responsible for facilitating the process by which product is delivered. Managed project decisions to ensure the end product meets all business requirements and operates as efficiently as possible. Coordinated rollout strategy of final product. Assisted in developing business cases for new products, including defining requirements and managing estimation of level of effort. Planned, developed, and implemented other projects as assigned. Facilitated identification of risk and mitigation plans. Coordinated multiple project teams simultaneously. Understanding of project objectives, as well as the role and function of each team member. Worked with JPM Support team to manage software defects, system outages, planned and unplanned events, and planned capacity/ availability management of system hardware related to all project implementations and post deployment support, (Incident Management, Service Request Fulfillment, Access Management and Event Management). Created appropriate infrastructure for teamwork, communications and ownership required for successful project completion.

May 2004 – August 2006, Sr. Project Manager, Commerce Bank, Kansas City, MO

Managed infrastructure platform conversion of $80 million merchant card portfolio. Managed the scope of work, objectives and other Project Management activities for assigned projects. Worked with Internal Operations and I.T. to finalize project budget and scope of work. Data warehouse migration experience. Coordinated or directed project activities for team members. Developed project plans, schedules, work breakdown structures, and other scope definition documents. Evaluated risk probability and impact, developed quality and risk management plans and conducted project reviews. Experienced in delivering group presentations and team training.

August 2000- March 2004, Project Manager, Sprint Corporation-

Corporate Finance, Overland Park, KS

Managed the development and implementation of accounting and eCommerce software projects involving departmental or cross-functional teams focused on the delivery of new or existing products. Completed complex, long-term projects within budgetary and scheduling guidelines. Evaluated projects and conducted cost benefit analyses. Set project strategies, developed detailed project plans and managed/scheduled resources to meet plan deliverables. Planned and directed the scope of work, project schedule, and budget. Monitored and managed the projects from initiation through delivery.

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