Nick Ralston

**** ** ***** *** #** Portland OR **229

503-***-****

adzzz0@r.postjobfree.com

www.linkedin.com/in/nickralston503

Continuing to utilize my professional client-facing interpersonal skills experience, multitasking expertise and leadership ability to establish a position at a company with high class and prestige. Where I can continue to grow personally and advance professionally in an environment where hard working, loyal employees are valued. Over twenty years of experience assisting with and fulfilling organization needs and requirements. A proven track record of using my excellent personal, communication and organization skills to lead my team, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong business acumen and able to work independently.

Professional Experience

MARCH 2023-CURRENT

Client Advisor/BMW Portland

Lead clients through the sales process, building relationships as an expert in my field, using my skillset of listening to what motivates my prospect, maximizing my resources to problem solve and earn thier business with unparalled personal, communication and organization skills. Having fun in a transparent professional environment.

JANUARAY 2021-NOVEMBER 2022

Training Director/Beaverton Honda, Beaverton Infiniti, Newberg Jeep

Train new sales consultants “a better way” sales process. Lead morning sales training meetings at the Honda store. Provide ongoing training with both new and seasoned sales consultants, review deals and opportunities both in group collaborations and individually. Rewrote Sales Training Manual. As well as being a bit of a Swiss army knife of the Management team with problem solving, guest experience & customer service issues, building deals, money handling, assisting in closing deals and earning business.

MAY 2017-JANUARY 2021

Sales Manager, Sales Trainer, F&I Manager, Sales Consultant/Beaverton Toyota

Mentor/Coach/Train sales consultants, provide guidance while creating memorable guest experience. Interview, train, and hire incoming sales consultants with ongoing education to create successful team members who provide best ownership experience for our guest. Listening to what is important for individual’s needs, acknowledging, exploring, and responding in most efficient ways to provide the best car buying experience for each guest that I interact with regardless if I am able to earn business or not. Using technology to present vehicle information and purchase options specifically geared to guest major buying motivators.

JUNE 2008-APRIL 2017

Bartender, Bar Manager/The Stockpot Broiler

Provided a high level of customer service for hundreds of guests while maintaining strong relationships and effectively building strong report with regular guests. Closing manager, leading the servers, food runners, bussers, and expeditors in addition of delegating responsibility for each shift. Prep work for current shift plus setting up next shift for success. Accurate accounting and balancing of daily cash register plus thousands in video lottery use. Distribution of tip out. Locking up premises, setting alarm are all involved in closing duties. Creative input for making popular drink recipes, menu items and creation of a memorable experience.

MARCH 2007-2013

Director of Operations/NW Golf Guys

Coordinated & planned events. Sold players club memberships. Build relationships with members and courses. Video Production of interviews, editing video/audio clips for social media and website.

Forward thinker • Problem solver • team player • excellent time mangement skills • public speaking • data analtics

•Western Oregon University •Portland Community College •Westview High School

Interests

Playing Golf • Movies & Theater • Music • Oregon Ducks • Portland Trailblazers • History

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