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Customer Service Data Entry

Location:
New York, NY
Posted:
September 27, 2023

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Resume:

LAKEYA R. LINDSEY

*** **** ****** ***. *** East Orange, NJ 07018

adzzy1@r.postjobfree.com

201-***-****

OBJECTIVE

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

EXPERIENCE

Synerfac, Whippany, NJ

Material Handler 11/2022 – 07/2023

Unload/Load incoming/outgoing products

Replenish products on shelves in warehouse

Pick customer orders for processing/shipment

Consolidate and rotate inventory using FIFO

Adhere to CGMP

United States Gypsum, Port Reading, NJ

Production Operator 08/2022 – 10/2022

Made equipment adjustments to ensure proper specifications were met.

Performed quality checks and recorded results.

Changed settings on equipment during changeovers.

Properly record all production numbers into database.

Performed routine maintenance on equipment.

Synerfac West Caldwell, NJ

Pharmaceutical Packaging Operator 08/2021 – 07/2022

Ability to Gown

Operate vial filling machines, fabrication machines, and/or secondary packaging equipment including labels and semi-automatic packaging equipment..

Clean and set up manufacturing/packaging equipment.

Assure appropriate calibration stickers are current.

Record all necessary documentation in appropriate logbooks and batch records.

Knowledgeable of all appropriate SOP"s and their practical application

Complete downtime log accurately and contemporaneously.

CVS, Wilmington, DE

Assistant Manager 04/2020 – 07/2021

Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.

Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.

Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Supervise, train, and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.

Performed data entry at 98% accuracy.

New Life Ministries, Penn’s Grove, NJ

Distribution Manager 05/2011 – 03/2020

Communicated operational issues to supervisors. Oversaw the daily operations of the distribution warehouse. Such as the assembly line, shipping and receiving, and staging and processing.

Provided outstanding customer service face to face as well as over the phone. Liaised with other companies and organizations for nonprofit events to reach the monthly goal of raising $10,000 per month which was reached every month.

The Hibbert Group, New Castle, DE

Material Handler 09/2003 – 04/2011

Was responsible for the loading, unloading, quality checking and packaging of products in a warehouse setting. Unpacked and replaced product recalls as well as damaged products and shipped to customers in a timely manner.

Lifted products weighing up to 50lbs by hand or with the assistance of a hand truck. Also, strapped, and braced products to avoid damage during processing and shipping.

Performed cycle counts, quality checked products, pulled/verified products via RF Scanner..

Pick/pack, process, fulfill orders on pick sheet.

Walt’s Flavor Crisp Wilmington, DE

Assistant Manager 01/2000 – 08/2003

Coordinate communication between front of the house and back of the house staff

Prepare shift schedules

Process payroll for all restaurant staff

Supervise kitchen and wait staff and provide assistance, as needed

Keep detailed records of daily, weekly and monthly costs and revenues

Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)

Monitor compliance with safety and hygiene regulations

EDUCATION

James H. Groves High School 1998 G.E.D. Wilmington, DE

Bachelor of Science Degree in Business Administration 2010 Wesley College Dover, DE

AWARDS AND ACKNOWLEDGEMENTS

Completed leadership, customer service, team building and effective communication skills enhancing courses.

Volunteer mentor for at risk youth in my community for over 15 years.

Over 7 years of knowledge in the use of MS Office software. Such as, MS Word, PowerPoint, and Excel.

Manufacturing, SAP, CGMP, WMS, Cleanroom, Lockout/Tagout, Data Entry experience.



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