Professional Summary

Skills

Work History

ASPEN EDWARDS

Baker, Louisiana 70714 225-***-**** adzzw7@r.postjobfree.com To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Microsoft Office

Excel

Powerpoint

Outlook

Data Entry

10 Keys

Strong human relations, oral and written

communication skills

Experience in handling

Patient intake

Excellent customer service skills

Trainer/Team Leader

Computer skills

Patient Care Experience

Strong mathematical and analytical skills

Multitasking abilities

Planning and Coordination

Jan 2023 - Mar 2023

Chicago, IL

Shelter Staff

Jogan Health

Supervised programming and administrative facets of temporary shelter for women, men, and children. Maintained internal database of service workers, participants, activities and other relevant details. Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Built partnerships with related organizations to develop support and gain greater attention for important issues.

Jun 2022 - Oct 2022

Baton Rouge, LA

Delivery Driver

XL Parts

Completed on-time deliveries by choosing best and most efficient routes. Worked scheduled hours as required and took on available shifts during holidays and busy periods. Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

Fostered positive working relationships with regular customers. Loaded truck and properly secured items to prevent damage for deliveries. Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers. Oct 2021 - May 2022

Baton Rouge, LA

Plant Service Dispatch

Our Lady Of The Lake Hospital

Collect and distribute work orders related to building and equipment maintenance. Dispatch work orders

Contact appropriate vendors for service when approved Proficient with computerized maintenance management software. Assist with coding and invoicing service tickets

Proper phone etiquette

Understand alarms within control room

Meet Joint Commission standards within health care facility Practice and understand life safety plans

Understand and operate spreadsheets

Handle scheduling for supervisors meetings

Sep 2021 - Jan 2022

Chicago, IL

Supervisor

Favorite Staffing

Supervised, directed and motivated high-quality performance from nursing staff. Maintained businesses' database by entering and verifying information. Organized and coordinated meetings and conference calls with various individuals. Handled and promptly resolved customer complaints to maintain professional relationships. Informed clients of policies and procedures.

Created successful work schedules for each team member to maintain deadlines and fully staff shifts. Orchestrated and deployed online employee timekeeping program to improve measurements of overtime and employee work hours.

Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Mar 2021 - Aug 2021

Carrizo Springs, TX

Unit Leader

Krucial Staffing

Orchestrated activities to create a positive work environment for management, staff, and clients Implemented new procedures and guidelines within my department staff, scheduling assignments, creating and managing employment roster, tracking employment time and days off Inventory, tracking, and restocking clients property Education

Provided direct care supervision for unaccompanied children Secured the site that were assigned

Feb 2020 - Aug 2020

Baton Rouge, LA

Customer Service Representative

Bank Of America

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Provided primary customer support to internal and external customers. Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.

Educated customers on use of banking website and mobile apps. Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.

Answered telephone inquiries on checking and savings accounts, loans and lines of credit. Feb 2018 - Nov 2019

Baton Rouge, LA

Secretary

Council On Aging

Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

Answered multi-line phone system and greeted callers enthusiastically. Recorded expenses and maintained accounting records. Offered office-wide software support and training, troubleshooting issues and optimizing usage. Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

Aug 2016 - Jan 2019

Baton Rouge, LA

Customer Sales Representative

Sprint Representative

Assisted call-in customers with questions and orders. Resolved concerns with products or services to help with retention and drive sales. Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.

Contacted potential customers to capitalize on sales opportunities. Stayed current on company Product or Service options to promote offerings during regular service connections.

May 2017

Baker, LA

High School Diploma

Baker High School

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