Customer Service Data Entry
Resume:
Treva Washington
Phoenix, AZ 85029
Email:adzzv5@r.postjobfree.com
Objective:
I am a hardworking person who enjoys working in a group setting. I bring leadership skills and customer service skills to the workplace. As an employee, I am determined to accomplish the task at hand. I am looking for a job that will allow me to use my skills and accomplish my goals. Education:
Maryvale High School: Received diploma in 1994
work Experience:
Maximus Federal
2021-Customer Service Representatives
● Responding to numerous phone inquiries
● Using staMaximusndard technology: telephones, e-mail and web browsers
● Assisting callers in finishing online applications
● Completing daily electronic call logs
● Filling out timesheets
● Adhering to privacy rules
● Connecting callers with leadership as needed
● Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service
● Reporting problems through an easy online system
● Responding to telephone inquiries within set time parameters
● Completing all assigned training as necessary
Holiday Inn hotel
2019-2020:Bartender/Front Desk Clerk
Serving drinks to customers and processing inventory,excellent customer service skills. Answer phones solve customer problems if any,making reservations and ensuring customers are happy with the hotel stay.
Department of Corrections. 2000-2019:Correctional Tech senior Process and input offender information in computer,updated status on inmate,and process releases as well as calculate inmates release dates to ensure they are correct and also checking the statute of law under the inmates crime.
Process them for parole certification.Answer phone calls regarding inmate status… also have 2 years as file clerk experience,and we also read and insure court documents are put in the computer correctly.
Mollen Clinic- March of (2010) - December 2010 (seasonal): data entry clerk Process and verify patient medical insurance plans,placing information in a computer database . Census Bureau 2010 (seasonal): document preparations Larrymiller Volkswagen (2007) : answer phones, process credit card and check, good customer service skills.
WalMart (2003) : customer service representative and cashier Circle k (2000): CSR-handle cash, process lottery,process money orders,keep store clean,and excellent customer service skills.
Marlboro (1999) : customer service-taking incoming phone call for marlboro promotional distribution center.
skills:
Typing, computer software, communication, people, and customer service skills. References:
Erika molett 602-***-****
Danielle Cranford 480-***-****
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