Alisha Inman
Reliable
Dayton, TN *****
********@*****.***
Hardworking Customer Service Representative . Trained in project and time management with extensive knowledge of proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate systems. Effective at operating with regulations and departments guidelines to manage telephone calls, emails, letters and in-person requests for assistance. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Production Worker,
LAZY BOY - Dayton, TN
April 2016 to May 2022
Making chairs,communication, customer service orientation, teamwork, an eye for details, and the ability to meet tight deadlines.
Caregiver
ResCare Community Living - Cleveland, TN
December 2012 to April 2015
Assisting disabled elderly.
Crew Member
KFC KBP Foods - Harriman, TN
May 2007 to October 2012
Customer Service, cook
Education
High school or equivalent
Rockwood High School - Rockwood, TN
August 1997 to May 2010
Skills
• General Labor
• Assembly Line
• Forklift
• Machining
• Materials Handling
• Warehouse Experience
• Cleaning Experience
• Packaging
• Manufacturing
• Order Picking
• Lawn Care
• Quality Inspection
• Windows
• Customer service
• Typing
• Quality Assurance
• Phone Etiquette
• Analysis Skills
• Customer Service, (4 years)
• Computer literacy
• English
• Shipping & Receiving
• Quality Control
• Logistics
• Pricing
• Technical Support
• Caregiving (4 years)
• Sewing machine (5 years)
• Customer support
• Data entry (3 years)
• Problem management (2 years)
• cleaning (10+ years)