Customer Service Data Entry
Resume:
Lauren E Gallo
**** ******** *****, **. *********, NJ 07856
Telephone: 267-***-****
E-mail: ******.*.*****@*****.***
SUMMARY
Experienced, energetic and customer centered administrative specialist with experience in reception, customer service, meeting coordination, scheduling, file management and multiple point of sale systems. I also have a Scouting background, being the parent of a former Law Enforcement Explorer and a Life Scout.
AREAS OF EXPERTISE
Reception & Customer Service
● Trained to work with Microsoft Office Suite.
● Answered multi-line phone system.
● Responded to client questions efficiently and proactively resolved concerns. Administrative Support
● Proficient in everyday office tasks (e.g. filing, data entry, mail sorting and distribution)
● Worked with multiple departments and staff for several organizations creating and developing publicity collateral.
o Flyers
o Booklets
o Brochures
Retail Customer Service
● Processing and merchandising of store inventory
● Experience with multiple Point of Sales systems
● Have worked with BSA Sellwise POS system for both Scout Shop and council financial transactions, including working with unit accounts
● Cash office responsibilities working in retail with as many as 20 registers Scheduling & Meeting Management
● Managed and coordinated schedules for several professors including booking or travel arrangements and meal reservations
● Calendared entire organization with as many as 400 events, meeting with staff to ensure all needs were met
● Experienced with registration & reservation systems used by the BSA EMPLOYMENT
06/2022-Present, 05/2015-07/2018, 05/2003-06/2005
Boy Scouts of America
Foster City, CA & Philadelphia, PA, Cedar Knolls, NJ Member Service Representative, Finance Assistant
Joseph Gonnella
01/2006- Present Kohl's Department Store
Seekonk, MA; Wappinger Falls, NY; Redwood City, CA & Rochester, MN Succasunna, NJ
Sales Associate/Support Services Lead
Matthew Kosominski
10/2018-06/2021 Rochester Public School District
Rochester, MN
Special Education Paraprofessional
Ariana Bender
507-328-300
07/2012- 12/2013 Hudson Technologies
Pearl River, NY
Receptionist
Jada Williams
EDUCATION
1999-2002 Temple University
Philadelphia, PA
Secondary Education/ Social Studies
1994-1996 Bergen Community College
Paramus, NJ
Associate Degree in Liberal Arts
REFERENCES
Available upon request
Contact this candidate