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Data Entry Customer Service

Timnath, CO
September 27, 2023

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Very passionate and highly motivated individual eager to bring strong

administrative skills to a growing company. Excellent organization, communication, problem solving and relationship building skills. Articulate and friendly with a professional demeanor.


Walgreens Pharmacy - Certified Pharmacy Technician Hastings, NE 68901 - Evans, CO 80620

11/2021 to Present

• Preparing new prescriptions and refill requests for patients

• Dispensing medications to patients per prescription or providers orders

• Packaging and labeling a prescribed medication

• Processing insurance claims

• Tracking inventory

• Preparing compounded medications using sterile and non sterile processes

• Answer and transfer calls promptly

• Removal of out dated medications and return claims

• Data entry and filing

• Calling insurance company to resolve any issues the patient may have

• Creating a relationship between the patient to ensure the best quality of customer service


Total Medical Management - Provider Relations Assistant/Receptionist Miami, FL 33157

01/2019 to 11/2021

• Answered provider inquiries daily via phone, email and written correspondence

• Clarify provider and facility contracts

• Provide benefits and eligibility of members to providers

• Accurately documented, researched and resolved issues

• Assisted with sending out monthly membership and capitation reports

• Assisted with completing applications for providers for contracting and credentialing


• Answer and transfer calls promptly

• Acted as liaison between the company and priority clients

• Data entry and filing


Olive Garden - Waitress

Grand Island, NE 68803

08/2016 to 12/2018

• Preparing tables before shifts

• Maintained high standard of food quality

• Maintained compliance with company policy and procedures to ensure maximum customer satisfaction

• Replenished condiments, beverages and supplies while maintaining cleanliness of service area

• Adhere to timing standards to increase table turns

• Serve the guest in an accommodating manner


Kay Jewelers - Sales Representative

Grand Island, NE 68803

03/2017 to 07/2017

• In charge of inventory both opening and closing the store

• Running customer credit for store credit card

• Inspect jewelry and send out warranty claims

• Cleaning jewelry at customer request

• Store all jewelry in container and into vault at closing time

• Take out and place jewelry in correct case

• Merchandise knowledge

• Data entry


South Motors Mazda - BDC Service Representative

Miami, FL 33157

3/2014 to 01/2017

• Set appointments

• Built customer relationships and advised them of promotions on services, merchandise and upcoming events

• Followed up with the customer to ask how they are enjoying the new service or merchandise that was purchased

• Data entry

• Cold calling

• Answered incoming calls

• Met daily and monthly goals


Miami Southridge Senior High 2011-2015


Computer savvy


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