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Security Officer Customer Service

Location:
Nairobi, Nairobi County, Kenya
Posted:
September 27, 2023

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Resume:

CONTACT

071*******

adzzld@r.postjobfree.com

SAMSON ONYANGO OMOSO

OBJECTIVE

Dedicated security professional with a proven

track record of ensuring safety and security in

diverse environments. Seeking a challenging role

as a Security Officer on a cruise ship, leveraging my exceptional attention to detail, strong

teamwork abilities, problem-solving skills, and

commitment to maintaining a safe and secure

environment for passengers and crew.

•Hard Skills:

- Security Protocols

- Emergency Response

- Surveillance Systems

- Regulatory Compliance

- Incident Investigation

- Access Control

Soft Skills:

- Communication

- Teamwork

- Problem-Solving

- Adaptability

- Attention to Detail

- Leadership

SKILLS

By blending my extensive security experience with a focus on teamwork, communication, and adaptability, I am well-prepared to excel as a Security Officer on a cruise ship. My dedication to safety, combined with my skills and certifications, positions me as a valuable asset in maintaining a secure and enjoyable environment for passengers and crew.

ADDITIONAL INFORMATION

Available Upon request

REFERENCE

- Traveling

- Photography

- Maritime Security

- Emergency Preparedness

- Dive Exploration

INTERESTS

English,Swahili, [spoken & written]

LANGUAGE

Wells Fargo Headquarter

Security Supervisor

- Supervise security operations at the airport, Boma hotel, and Wells Fargo HQ.

- Train and mentor security personnel at all locations.

- Ensure compliance with security protocols and company policies.

- Monitor access control systems.

- Conduct security audits and risk assessments.

- Respond to security incidents and emergencies.

- Collaborate with local law enforcement and emergency services.

- Maintain documentation and reports related to security activities.

- Manage security equipment and resources.

- Implement security measures to safeguard personnel and assets.

- Conduct security briefings and debriefings for staff.

- Coordinate with other departments to enhance security measures.

- Investigate security breaches and report findings.

- Maintain a visible presence to deter security threats.

- Stay updated on security trends and technologies. 2018 - Present

Boma Hotel

Senior Guard

- Ensure the security and safety of guests, staff, and property.

- Patrol the hotel premises regularly to deter and detect any suspicious activity.

- Monitor surveillance cameras and alarm systems.

- Respond to emergencies and incidents, such as fire alarms or disturbances.

- Conduct security checks of guests and their belongings as needed.

- Maintain a visible presence to deter potential threats.

- Report any security breaches or issues to superiors.

- Assist in evacuations and emergency procedures.

- Collaborate with local authorities when necessary.

- Provide excellent customer service by assisting guests when required.

- Document security incidents and write reports.

- Enforce hotel policies and procedures related to security.

- Train and supervise junior security personnel.

- Maintain confidentiality and professionalism at all times. 2012 - 2018

Swissport Cargo Services (Wells Fargo Limited)

Security Officer

- Maintained a visible and vigilant presence to deter unauthorized access and ensure safety of the people

- Conducted routine inspections and screenings, identifying and addressing security vulnerabilities.

- Responded swiftly to emergencies, applying crisis management skills to maintain order and minimize disruptions.

- Demonstrated exceptional communication skills, providing clear safety instructions to people

- Contributed to a 15% reduction in security incidents through proactive monitoring and intervention.

- Collaborated with law enforcement agencies to enhance overall security.

Dec 2008 - Nov 2011

EXPERIENCE

- Demonstrated exceptional dedication to security, contributing to a promotion to Security Supervisor.

ACHIEVEMENTS

Uzima College 2013

EDUCATION

Computer Packages

Akoko Secondary School

Kenya Certificate of Secondary Education

2002-2005

Magak Primary School

Kenya Certificate of Primary Education

1993-2001

Notable Projects

- Led the implementation of a comprehensive security training program for new hires, resulting in enhanced security awareness and improved adherence to protocols.

- Implemented a comprehensive security audit program, resulting in a 25% reduction in security vulnerabilities.

- Led a successful emergency evacuation drill, demonstrating efficient coordination and communication.

- Spearheaded the integration of advanced surveillance technology, enhancing onboard security measures.

PROJECTS

- Volunteered as a diver, assisting in underwater maintenance and inspections to ensure safety.

- Actively participated in underwater cleanup initiatives, contributing to the preservation of marine ecosystems.

- Assisted in organizing and executing diving events, ensuring the safety and enjoyment of fellow divers.

- Collaborated with a team of volunteers to conduct underwater surveys and document marine life for research purposes.

- Demonstrated a strong commitment to environmental conservation and marine protection through volunteer efforts.

- Acquired valuable teamwork and problem-solving skills while working in dynamic and challenging underwater environments.

VOLUNTEER EXPERIENCE

- Certified Security Professional (CSP)

- First Aid and CPR Certification

- Basic Fire Safety Training

- Labour and Industrial Training for Shopstewards, Tom Mboya Labour College, Kisumu, Jan 2019

- Supervisor Training, Fargo Training School, Mar 2022 CERTIFICATIONS



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